About this opportunity
-The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner
Major accountabilities: Drive Competitive Sales GrowthIdentify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.Drive sales performance through the skilful orchestration of positive customer experiencesEngage and Build Relationships.Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities.Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels.Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for NovartisDeliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment.Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time).Develop Deep Customer Insights and UnderstandingGather insights on the customer’s business to uncover what is important to them.Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations.Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans.Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans.Deliver Value to Customers and Patients.Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don't seem right.Live by Novartis Code of Ethics and Values and Behaviors.Essential Requirement: At least 2 years of pharma sales experience in pharma industryBachelor degree is requiredImmunology related experience is preferredFluent and proficient in English (written and spoken)Strong negotiation and analytical skills.
Job details
How this role compares
Computed from every other active Sales role in our database, not just this employer's listings.
We currently track 4537 comparable Sales roles across 203 biopharma companies.
Salary context
938 of 4537 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 4537 comparable roles
+ 74 more countries
Seniority mix
1829 of 4537 peers have a known seniority level
Therapeutic area mix
1075 of 4537 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.