SEA Commercial Education Manager, EndoMech / Energy

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Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

Professional

All Job Posting Locations:

Bangkok, Bangkok, Thailand, Ho Chi Minh, Hồ Chí Minh, Vietnam, Jakarta Selatan, Jakarta Raya, Indonesia, Petaling Jaya, Selangor, Malaysia, Singapore, Singapore, Taguig, National Capital Region (Manila), Philippines

Job Description:

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Remember, whether you apply to one or all these requisition numbers, your applications will be considered as a single submission.

We are searching for the best talent for SEA Commercial Education Manager, EndoMech/Energy​.

Purpose: The SEA Commercial Education Manager, Mechanical/Energy is a strategic-operational leader responsible for executing the SEA rollout of global commercial education programs for the Energy and Endomech platform. This role translates regional strategy into deliverable plans, leads tactical deployment across SEA markets, and ensures field readiness through localized curriculum, trainer networks, certification events and launch support. The manager works with global, APAC regional Education Leaders, Curriculum Design & Content Strategy, Sales Leadership, Marketing, and other cross-functional partners.

You will be responsible for:

Strategy into Execution

Translate the global/APAC learning roadmap for Energy and Endomech into detailed market-level deployment plans, timelines and resource needs.

Contribute to global/regional strategy by providing market intelligence, capability gaps and recommendations for scalable learning approaches.

Serve as the connective layer between APAC education strategy and SEA market needs, ensuring consistency with platform brand direction and local market context.

Program Deployment & Localization

Localize global Endomech/Energy curricula for SEA markets (language, clinical practice, regulatory constraints) working closely with content design and medical validation partners.

Prepare and execute blended delivery modalities: field-based courses, training center programs, simulation/wet labs, virtual modules and certification events.

Ensure instructional fidelity for hands-on labs, team-based learning and scenario-based assessments.

Trainer Network & Facilitation

Build and sustain a certified trainer network with documented coverage targets for SEA markets.

Co-facilitate train-the-trainer programs and maintain facilitator quality standards across markets; provide coaching and QA for in-market trainers and external faculty.

Serve as a facilitator/subject matter expert for high-priority events (e.g., flagship certification programs, key launch training).

Launch Readiness & Field Enablement

Own tactical learning deliverables for Endomech/Energy product launches in SEA: timelines, trainer deployment, materials distribution and targeted certification goals.

Coordinate with regional sales enablement and supply chain to ensure on-time logistics and field support.

Integrate learning milestones into regional launch plans and escalate readiness risks to leadership.

Stakeholder Management & Cross-Functional Collaboration

Act as the education liaison for Endomech/Energy to Regional Leadership.

Align stakeholders on objectives, secure sponsorship and negotiate regional resource commitments.

Partner closely with leadership to ensure education messaging and market execution are aligned with brand strategy and priority market tactics.

Engage Regional Leadership wherever necessary to ensure market-level sponsorship and resourcing.

Performance Measurement & Continuous Improvement

Define and track program KPIs for deployments (customer satisfaction, time-to-certification, certification rates, competency scores, adoption metrics) and report progress to stakeholders

Use learner feedback and performance data to iterate on content, delivery cadence and resource allocation.

Operational Leadership & Budget Support

Manage deployment budgets at the program level; work with leadership to optimize spending through digital scale, vendor management and shared services.

Oversee third-party vendor selection and performance for training delivery where applicable.

People & Matrix Collaboration

Coach and develop high-performing in-country educator/trainer capabilities; document role accountability and success profiles.

Guide and mentor in-country trainers, coordinating assignments and maintaining quality and consistency across markets.

Compliance & Quality Assurance

Ensure all commercial education activities comply with local regulations and Company Health Care Compliance policies; maintain audit-ready records and documentation.

Work with Medical Affairs and Regulatory to validate training content and disclosures.

Qualifications / Requirements:

EDUCATION & EXPERIENCE

Bachelor’s degree required; Master’s degree in Business, Education, Clinical Studies, or a related field is an advantage.

4+ years progressive experience in healthcare/medical device commercial education, sales enablement with demonstrated execution responsibility; SEA multi-country experience strongly preferred.

Hands-on experience with training preparation and delivery, simulation/wet-lab delivery, train-the-trainer models and launch readiness.

Experience working with hospital systems, OR teams and clinical stakeholders; experience with Endomech/Energy products is strongly preferred.

Familiarity with learning technologies (LMS/LXP, virtual classroom platforms, assessment tools) and use of learning analytics.

REQUIRED SKILLS & ATTRIBUTES

Strong operational and project management skills with the ability to manage multiple market rollouts concurrently.

Excellent facilitation and presentation skills for commercial audiences.

Proven ability to influence stakeholders in a matrix organization

Data-informed mindset; experience defining KPIs and using analytics to guide decisions.

Comfortable with frequent travel across SEA/APAC and working across time zones.

Deep understanding of Endomech/Energy clinical context and procedural workflows preferred; demonstrated ability to adapt global strategy to local execution.

LOCATION & TRAVEL REQUIREMENTS

Role can be based anywhere in SEA

Business travel may be required up to 40%

Required Skills:

Preferred Skills:

Business Savvy, Coaching, Developing Others, Inclusive Leadership, Leadership, Learning Materials Development, Onboarding, Operations Management, Performance Measurement, Process Improvements, Product Knowledge, Relationship Building, Sales Enablement, Sales Support, Sales Training, Team Management, Training Delivery Methods, Training Needs Analysis (TNA)