[MedTech] DS Sr Manager Digital Excellence

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Business Intelligence

Job Category:

People Leader

All Job Posting Locations:

Chiyoda, Tokyo, Japan

Job Description:

本ポジションは、DSグローバル戦略と連携しながら、DS Japanにおけるデジタルおよびデータ戦略全体を統括するリーダー職として、ビジネス成長に直結するデジタル変革の企画・推進・実行責任を担います。コマーシャル部門（各BU営業部・マーケティング部門）、S&CEチームおよびファンクションチームと密に連携しながら、デジタル戦略の立案・実行をリードするとともに、配下の関連チームを統括し、ビジネスとITの橋渡しを通じた全社データ・デジタル活用の高度化を推進します。また、CRM、SFE、ERP、各種データプラットフォーム、アナリティクスを統合した包括的なアプローチにより、マネジメント意思決定の高度化、売上・利益の向上、さらには顧客エンゲージメントの向上を実現します。

Key Responsibilities　主な職務内容:

1. デジタル戦略の統括

DPS Japanにおける統合デジタル戦略の策定および実行責任

BU横断でのデジタル優先順位の定義およびマネジメントの意思決定判断支援

グローバル戦略との整合性確保およびローカル最適化

正確かつ必要なデータへ容易にアクセスできるデータプラットフォームの構築・運用、および全社的なデータ品質（データインテグリティ）の向上

2. ビジネス連携（営業・マーケティング）

営業・マーケティングと連携したデジタル活用高度化の推進

アカウントプラン、オムニチャネル戦略、カスタマージャーニー設計のリード

データ起点でのビジネス課題解決（売上・利益最大化、顧客エンゲージメント向上）

3. チームマネジメント（複数チーム統括）

複数チームの方向性設定、戦略実行支援・優先順位付け、およびパフォーマンス管理

人材育成・スキル開発（Digital / Data人材の強化）

4. KPIマネジメント・価値創出

デジタル施策のKPI設計、効果測定、改善サイクルの確立

ダッシュボード・BIを活用した意思決定支援

ROI最大化に向けた継続的改善の推進

5. トランスフォーメーション推進

CX変革および業務プロセス改革のリード

デジタル・データドリブン文化の醸成

社内ステークホルダーの意識変革・採用促進

Required Experiences, Skills and Qualifications　求める経験・スキル・資格など:

デジタル戦略、データ活用、または関連領域における実務経験

営業・マーケティング領域におけるデジタル活用の実務経験

組織横断でのプロジェクト推進およびステークホルダーマネジメント力

チームマネジメント経験（複数領域の統括経験が望ましい）

データ基盤（CRM/SFE/ERP/BI/DWH等）に関する基本的理解

論理的思考力および課題構造化・解決力

グローバルまたはクロスファンクショナルなプロジェクトに参画し、英語で関係者と連携した業務遂行経験（会議の運営、資料作成含む）

日本語による高いコミュニケーションおよび文書作成能力

日本語・英語ともにハイビジネスレベル以上

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ジョンソン・エンド・ジョンソンは、当社の整形外科事業を分離・独立（セパレーション）し、DePuy Synthesとして独立した企業を設立する計画を発表しました。セパレーションは、必要な諸条件が満たされることを前提に、18〜24ヶ月以内に完了する見込みです。これに伴い、本ポジションはセパレーション完了後にDePuy Synthesの従業員として雇用されることになり、DePuy Synthesの雇用体系、プログラム、ポリシー、福利厚生が適用されます。詳細につきましては、適切なタイミングでDePuy Synthesより通知される予定です。

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Global project

This leadership role is responsible for overseeing the overall digital and data strategy for DS Japan in alignment with the DS global strategy, with accountability for planning, driving, and executing digital transformation initiatives that directly contribute to business growth. Working closely with the Commercial organization (BU Sales and Marketing teams), the S&CE team, and functional teams, this role leads the development and execution of the digital strategy, oversees relevant teams, and advances enterprise-wide data and digital capabilities by bridging business and IT. Through an integrated approach encompassing CRM, SFE, ERP, various data platforms, and analytics, the role will enhance management decision-making, drive revenue and profit growth, and improve customer engagement.

Key Responsibilities　Key Responsibilities:

1. Digital Strategy Leadership

Own the development and execution of an integrated digital strategy for DPS Japan

Define digital priorities across BUs and support management decision-making

Ensure alignment with global strategy while optimizing for local business needs

Build and operate data platforms that enable easy access to accurate and relevant data, and improve enterprise-wide data quality and data integrity

2. Business Partnership (Sales & Marketing)

Advance digital capabilities in close partnership with Sales and Marketing

Lead account planning, omnichannel strategy, and customer journey design

Solve business challenges through data-driven approaches, including maximizing revenue and profit and improving customer engagement

3. Team Management (Oversight of Multiple Teams)

Set direction for multiple teams, support strategy execution and prioritization, and manage performance

Develop talent and capabilities, strengthening Digital/Data talent

4. KPI Management & Value Creation

Design KPIs for digital initiatives, measure impact, and establish continuous improvement cycles

Support decision-making through dashboards and BI

Drive continuous improvement to maximize ROI

5. Transformation Leadership

Lead CX transformation and business process transformation

Foster a digital and data-driven culture

Drive mindset change and adoption among internal stakeholders

Required Experiences, Skills and Qualifications　Required Experience, Skills and Qualifications:

Hands-on experience in digital strategy, data utilization, or related fields

Practical experience applying digital solutions in Sales and Marketing

Proven ability to drive cross-functional projects and manage stakeholders

Team management experience, preferably overseeing multiple functional areas

Fundamental understanding of data platforms and systems such as CRM, SFE, ERP, BI, and DWH

Strong logical thinking and the ability to structure and solve complex problems

Experience participating in global or cross-functional projects and collaborating with stakeholders in English, including facilitating meetings and preparing materials

Excellent communication and writing skills in Japanese

High business proficiency or above in both Japanese and English

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Johnson & Johnson has announced plans to separate its orthopaedics business and establish it as an independent company, DePuy Synthes. Subject to the satisfaction of required conditions, the separation is expected to be completed within 18 to 24 months. Following completion of the separation, this position is expected to become an employee of DePuy Synthes and will be subject to DePuy Synthes employment terms, programs, policies, and benefits. Further details will be communicated by DePuy Synthes at the appropriate time.

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・Before applying, please review the internal job posting guidelines in AskGS. Employees with less than 18 months of service must obtain approval from their manager and the relevant BUHR representative before applying. Multiple simultaneous applications are not permitted.

・Regardless of length of service, if you pass the resume screening and proceed to the first interview, please inform your manager that you have applied for an internal position and are moving forward in the selection process.

・When making an employee referral, you are deemed to have reviewed and understood the details of the “Employee Referral Program Overview” on Career Hub and to have made the referral in compliance with applicable requirements.

Required Skills:

Preferred Skills:

Advanced Analytics, Business Intelligence (BI), Collaboration, Cross-Functional Collaboration, Data Analysis, Data Governance, Data Privacy Standards, Data Quality, Data Visualization, Developing Others, Inclusive Leadership, Leadership, Performance Measurement, Project Integration Management, Tactical Planning, Team Management, Transparency Reporting, Workflow Analysis