CFC Operations Manager

ROLE SUMMARY

The CFC Operations Manager plays a pivotal role in managing wholesaler relationships, supporting business operations, and ensuring effective customer engagement for assigned TA and/or products. This role is responsible for driving operational efficiency, aligning resource allocation with strategic plans, and maintaining compliance with company policies and regulations.

ROLE RESPONSIBILITIES

Management of Wholesaler Agreement

Aligning with operating plan process, provide guidance and prioritize resource allocation to achieve given budget & operating plan expectations

Collaborate closely with wholesalers to align on demand forecasts, ensuring efficient supply planning from our side without influencing their internal forecasting processes

Business Operations

Provide strategic input into business operations planning and actively shape the development and execution of business plans for relevant TAs/brands/products

Deliver targeted administrative and operational support to CFC, with a focus on optimizing budget utilization, streamlining resource deployment, and enhancing operational efficiency to enable agile decision-making and business impact

Timely update and feedback to CFC Lead any problems relating to assigned work/ update market information to the management.

Ensure all activities are in line with company strategy and in compliance with company policies and regulations.

EDUCATION:

Bachelor’s degree or University degree in any discipline

EXPERIENCE:

>5 years of experience in Pharmaceutical Company / MNC

SPECIFIC KNOWLEDGE & SKILLS:

Corporate policy and related local regulations; Proficiency in English (Written and Spoken), Interpersonal and Presentation skills; Time management skills, attention to detail, ability to manage files and records keeping, demonstrated ability to perform tasks under own initiative. Pharmaceutical or related field management experience; Good problem solving and analytical skills; Strong leadership; Good communication skills

BUSINESS UNDERSTANDING:

Understand pharmaceutical industry’s business standards and processes

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Sales Operations & Admin