About this opportunity
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Was Dich erwartet:
Als Specialist Workplace Services (m/w/d) gestaltest Du aktiv das moderne digitale Arbeitsumfeld und begleitest die kontinuierliche technologische Transformation am Standort. Du verbindest moderne IT-Lösungen mit den Bedürfnissen der Mitarbeitenden, um ein optimales IT-User-Erlebnis sicherzustellen.
Das machst Du bei uns:
Du sicherst die effektive und produktive Nutzung moderner IT-Services sowie digitaler Kollaborationstools für alle Mitarbeitenden.
Du berätst Anwender:innen zielgerichtet, förderst den User Self-Service und schaffst ein nahtloses digitales Arbeitsumfeld.
Du steuerst automatisierte Bereitstellungsprozesse (z. B. Zero Touch Provisioning), verwaltest mobile Endgeräte (iOS/Intune) und verantwortest den Hardware-Lifecycle gemeinsam mit Dienstleistern.
Du analysierst Fehlerursachen proaktiv mit modernen Diagnosetools und optimierst kontinuierlich unsere Services.
Du begleitest die Einführung innovativer Technologien (z. B. KI-Assistenten) compliance-konform und förderst den Wissensaustausch.
Du steuerst externe Managed Service Provider nach SLAs und bringst Dein Know-how in lokale wie globale IT-Projekte ein.
Wer du bist:
Du brennst für moderne IT-Arbeitsplätze, arbeitest gerne eigenverantwortlich und vermittelst komplexe IT-Themen serviceorientiert:
Du hast eine IT-Ausbildung (oder eine kaufmännische Ausbildung mit IT-Fokus) abgeschlossen und bringst mindestens 3 Jahre Erfahrung im IT-Support oder Digital Workplace mit.
Du beherrschst Troubleshooting (Hard- und Software), Mobile Device Management (iOS/Intune), Windows-Umgebungen sowie moderne Kollaborationstools.
Du nutzt Kennzahlen und Analysetools gezielt, um Probleme proaktiv zu lösen und Services zu verbessern.
Du steuerst Managed Service Provider souverän und bist mit ITIL-Standards vertraut.
Du arbeitest agil, organisierst Dich selbstständig und lernst kontinuierlich dazu.
Du kommunizierst überzeugend auf Deutsch und Englisch (Wort und Schrift) und hast Spaß an der Arbeit in verteilten Teams.
Deine Bewerbung:
Wir bitten Dich um einen aktuellen Lebenslauf und deine offiziellen (Bildungs-) Zeugnisse/Nachweise. Weitere Dokumente werden derzeit nicht zwingend benötigt.
Bewerbe dich jetzt – wir freuen uns!
Your contact to us! With people. For people.
Do you need further support?
Please have a look at our FAQs, you will find them via https://careers.roche.com/global/en/faq .
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
Job details
How this role compares
Computed from every other active Information Technology role in our database, not just this employer's listings.
We currently track 1649 comparable Information Technology roles across 98 biopharma companies.
Salary context
226 of 1649 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 1649 comparable roles
+ 38 more countries
Seniority mix
980 of 1649 peers have a known seniority level
Therapeutic area mix
9 of 1649 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
Notify me about similar jobs
Get an email when we spot other openings like this one – same job function, comparable seniority, roles you'd actually want to see.
Or follow a whole field: get every new Information Technology job in Germany, and choose locations and companies.
How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.