Commercial Quality Analyst EP (fixed-term 12 months)
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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Quality
Job Sub Function:
Customer/Commercial Quality
Job Category:
Professional
All Job Posting Locations:
São Paulo, Brazil
Job Description:
Overall Purpose of Job
• Support the implementation, maintenance and continuous improvement of the MedTech Quality Management System (QMS) in EP Brazil/Southern Cluster, ensuring compliance with applicable Johnson & Johnson Quality Policies, Quality Standards, Standard Operating Procedures, regulatory requirements and industry standards.
• Responsible for supporting QMS governance activities, performance monitoring, quality metrics development and reporting, contributing to the effectiveness and sustainability of the Commercial Quality Management System.
Essential Duties and Responsibilities
• Support the execution and maintenance of Quality Management System processes across the region, ensuring compliance with applicable internal and external requirements.
• Support Quality Systems governance activities, including document control, change management, training compliance, CAPA follow-up and risk management processes, as applicable.
• Monitor Quality Management System performance through quality metrics, KPIs, dashboards and Power BI reports, identifying trends and opportunities for improvement.
• Support preparation and reporting of Quality Management System Review (QSMR) activities, including collection, analysis and presentation of quality metrics.
• Coordinate and support regional Quality Systems training activities, promoting awareness and compliance with applicable quality requirements.
• Support internal and external audits, inspections and assessments related to the Quality Management System, including preparation of documentation, evidence gathering and follow-up of actions.
• Participate in investigations related to nonconformances, CAPAs, audit observations and quality system issues, supporting root cause analysis and effectiveness verification.
• Collaborate with Commercial Quality, Customer Operations, Regulatory Affairs, Medical Affairs, Supply Chain, Service Solutions and other business partners to ensure effective execution of QMS processes.
• Support implementation of new Quality System requirements resulting from regulatory changes, global initiatives or business transformation projects.
• Lead and support continuous improvement initiatives focused on enhancing compliance, process effectiveness and operational excellence.
• Support the maintenance and revision of Quality System documentation, including procedures, work instructions, training curricula and controlled documents.
• Support regional and global projects related to Quality Systems, Digital Quality and Process Excellence initiatives.
Job Requirements
Essential Knowledge and Skills
Education: • Bachelor’s Degree in Engineering, Life Sciences, Pharmacy, Business Administration or related field.
Experience: • Minimum 2 years of experience in Quality, Compliance, Regulatory Affairs, Quality Systems or related areas. • Experience working with Quality Management Systems and regulated environments is preferred. • Proficiency in Microsoft Office applications (Excel, PowerPoint, Word) and data visualization tools.
Other: • Trilingual: English, Spanish and Portuguese. • Power BI knowledge preferred. • Knowledge of quality standards and regulations applicable to medical devices is desirable.
Core Competencies Required for this Role
• Analytical Mindset
• Strong Communication Skills
• Strong Analytical and Problem-Solving Skills
• Organizational Skills
• Strong Interpersonal Skills
• Continuous Improvement Orientation
• Stakeholder Management
• Learning Agility
• Compliance and Quality Mindset
• Ability to Work in Cross-Functional and Regional Environments
Required Skills:
Preferred Skills:
Business Behavior, Compliance Management, Continuous Improvement, Data Analysis, Data Compilation, Detail-Oriented, Execution Focus, Goal Attainment, Internal Controls, Issue Escalation, Process Oriented, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Regulatory Environment, Report Writing
Job details
How this role compares
Computed from every other active Quality role in our database, not just this employer's listings.
We currently track 1075 comparable Quality roles across 129 biopharma companies.
Salary context
197 of 1075 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 1075 comparable roles
+ 48 more countries
Seniority mix
475 of 1075 peers have a known seniority level
Therapeutic area mix
2 of 1075 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.