Sr. Spclst, Marketing

Job Description

Role Summary

The Field Capability Lead will partner closely with the Associate Director, Customer & Field Insights to deliver field-facing capabilities that enable multi-channel, customer-centric commercial engagement across the Business Unit. This role will lead projects from ideation through implementation by driving capability definition, cross-functional coordination, CRT/medical-legal delivery, and change management.

The immediate focus of the role will be on defined advancements such as Field Suggestions and Field Alerts. Additionally, the candidate is expected to serve as expert in their defined TA-alignment and drive continued innovation beyond these specific applications, including further AI-enabled solutions. The ideal candidate combines pharmaceutical commercial experience, strong project leadership, analytical rigor, and a growth mindset.

 

Role Responsibilities

•       Co-own and operationalize the therapeutic area field capability portfolio (Field Suggestions, Field Alerts, future AI capabilities).

•       Own a single intake and prioritization path for therapeutic area field capability requests and translate needs into clear problem statements, requirements, and release plans tied to measurable field outcomes (e.g., productivity, customer engagement).

•       Lead the operational maintenance of field digital capabilities including providing market updates to stakeholders and setting expectations with vendors for project development/releases.

•       Maintain timelines, ensure project plan execution, and gather stakeholder and field advisory input.

•       Ensure training resource updates (e.g., QRCs, FAQs, training decks) and communications (e.g., bulletins).

•       Serve as a central partner to Marketing, Sales, Data & Digital/Health (DHH), Compliance/Legal, Medical, and Managed Care teams to align scope, content, and timing, tailored to therapeutic area field workflows and customer needs.

•       Facilitate cross-functional governance and working groups as needed.

•       Own the CRT/medical-legal review and submission process to ensure compliant, auditable, and timely rollout of materials and capabilities.

•       Employ agile principles and iterative delivery approaches to accelerate validated solutions and continuously improve capabilities.

Qualifications

Education Requirements:

BA/BS is required

Required qualifications & skills

3+ years in pharma sales, account management, and/or HQ roles

Proven cross-functional leadership (incl. matrix influence) and collaboration with internal teams and vendors/agencies

Strong analytics, problem-solving, and insight-to-action ability for field implementation (including creative solutions in ambiguous situations)

Solid business acumen and understanding of the marketing process

Effective change leadership; gains sponsorship and drives adoption as a change agent

Strong project management of multiple workstreams; prioritizes and delivers on time

Excellent communication and interpersonal skills, tailoring complex messages to the audience

Strong judgment, decision-making, negotiation, and stakeholder-influence skills

Demonstrated strategic planning and execution excellence while operating within compliance standards

Builds networks and partnerships; shows clear ownership and accountability for outcomes.

Preferred: experience managing or supporting AI-related projects.

Preferred: Experience within one or more of the following therapeutic areas: Oncology, Chronic Care, HIV, Vaccines, Ophthalmology, or Immunology.

Required Skills:

Agile Methodology, Collaborative Leadership, Competency Development, Creative Campaign Development, Decision Making, Influencing Skills, Interpersonal Relationships, Leadership Management, Marketing Data Analysis, Matrix Management, Performance Plans, Strategy Deployment

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The primary location for this posting is:

USA - Pennsylvania - North Wales (Upper Gwynedd)

Where required by law, the compensation range for this role is provided below.

The salary range for the primary location of this role is:

$117,000.00 - $184,200.00

This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

Additional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

Additional location(s) Compensation Information:

San Francisco Residents Only:  We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:  We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

10/16/2026 *A job posting is effective until 11:59:59PM on the day BEFORE  the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R418639