About this opportunity
Sales Representative, CRMLocation : Penang#LI-HybridAs a Sales Representative at Novartis, you will be a key driver of customer engagement and sales performance. Acting as the face of our customer experience approach, you will build trusted relationships with healthcare professionals, deliver meaningful value to customers and patients, and help drive sustainable growth in a compliant and ethical manner.This role is ideal for a commercially driven professional who is passionate about creating customer-centric experiences, using insights to shape engagement strategies, and collaborating across teams to address unmet needs in healthcare.
Major accountabilities: Drive competitive sales growth by developing and executing effective territory, account, and customer engagement plans.Personalize customer engagement journeys for target healthcare professionals by leveraging customer preferences, available content, data insights, and multiple engagement channels.Build long-term, trusted partnerships with healthcare professionals to strengthen collaboration and support improved outcomes for customers and patients.Deliver memorable, customer-centric experiences by listening to customer needs and understanding the healthcare environment in which they operate.Use available data sources to dynamically prioritize, refine, and adapt customer interaction plans.Share customer insights with internal stakeholders to support the development of relevant product, indication, campaign, and engagement content.Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needsRequirements: University degree in Life Sciences, Pharmacy or Science relatedMinimum 1 year of experience in the pharmaceutical or healthcare industry.Strong sales and customer engagement capabilitiesAbility to communicate scientific and clinical information effectively to healthcare professionalsStrong planning, prioritization, and territory management skillsCommitment to compliance, integrity, and delivering high-quality execution
Job details
How this role compares
Computed from every other active Sales role in our database, not just this employer's listings.
We currently track 3111 comparable Sales roles across 195 biopharma companies.
Salary context
734 of 3111 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 3111 comparable roles
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Seniority mix
1267 of 3111 peers have a known seniority level
Therapeutic area mix
842 of 3111 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
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Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.