Procurement Payments Senior Team Lead (Night Shift)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Procurement

Job Sub Function:

Category

Job Category:

People Leader

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

Leads end-to-end Payments and Invoice Management operations for assigned cluster, region, or markets. Accountable for delivery performance, stakeholder engagement, and process governance, acting as the primary link between regional leadership and market operations under the Global-based model.

Key Responsibilities:

1. Cluster Operations & Delivery Leadership

Own end-to-end Payments and Invoice Processing delivery for assigned market clusters

Ensure performance against KPIs (e.g., payment timeliness, aging, automation) and SLAs

Drive issue resolution, prioritization, and delivery continuity

2. Stakeholder & Market Engagement

Serve as primary point of contact for market stakeholders and suppliers

Manage day-to-day engagements with Finance, Procurement, and Treasury

Own operational escalations and ensure timely resolution

3. Process & Control Execution

Ensure adherence to SOPs, controls, and governance standards defined at regional level

Execute payment controls, approvals, and compliance activities

Act as cluster POC for audits, ensuring readiness and documentation

4. Team Leadership, Coaching, & Operational Oversight

Lead SMEs, Specialists, and contingent resources and BPO resources within the cluster

Provide day-to-day coaching, guidance, and performance feedback to team members

Drive capability development, ensuring strong functional and process expertise within the team

Ensure effective work allocation, workload balancing, and productivity management

5. Performance Monitoring & Reporting

Track and report cluster performance against KPIs

Perform root-cause analysis and implement corrective actions

Provide insights and reporting to support business decisions

6. Vendor & Third-Party Oversight

Identify and drive process improvements within the cluster

Support implementation of standardization, automation, and transformation initiatives

Provide feedback to Payments Manager on improvement opportunities and local challenges

Required Skills:

Preferred Skills:

AI solution evaluation, Business Data Analysis, Business Savvy, Category Management Strategy, Collaboration, Compliance Management, Compliant Spend, Contract Management, Critical Thinking, Developing Others, Inclusive Leadership, Leadership, Market Savvy, Negotiation, Process Oriented, Procurement Policies, Relationship Building, Risk Management, Spend Analysis, Supplier Collaboration, Sustainable Procurement, Team Management, Vendor Selection, Workflow Management