Field Service Engineer
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About this opportunity
Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Your Role:
We are seeking a Field Service Engineer for its Italian team. The Field Service Engineer (FSE) will perform installation, warranty and standard repairs of systems that maintain supply of production material utilized in a semiconductor manufacturing environment that makes the chips used in electronic devices such as Smart Phones, LED's, and Flat Screen TV's. This is a challenging, hands-on, rewarding job opportunity for people who want to join a growing business.
Field Service personnel travel to multiple customer locations or may be assigned to a specific site to provide equipment support. The scope of services may include maintaining the operation, repair of gas / chemical distribution equipment, gas / chemical blending equipment, critical monitoring systems and life safety systems. They will ensure compliance in operation and procedures, emergency preparedness, and drive flawless execution.
Preform pre-task planning and equipment condition analysis prior to starting any work.
Empowered to Stop the Job and escalate.
Responsible for completion of customer requested tasks.
Audit equipment and maintenance areas according to quality and safety standards
Ensure processes and procedures are followed
Report quality and safety issues immediately via the escalation process
Takes ownership of NCE events and the RMA process to address equipment concerns in a timely manner.
Complete all Field documentation accurately and submit for invoicing at the completion of the task.
Provide solutions to the customer for equipment configuration, maintenance, and operation.
Who You Are:
Willingness to travel, at least 85% of the time. A valid Italian driving license and Passport is mandatory.
High School Diploma or Degree in a technical field
Ability to analyze and interpret technical information.
Good communication and interpersonal skills in both Italian and English.
Awareness of ISO9000 / ISO9001
Understanding of semiconductor manufacturing processes
Salary Package:
Annual Base Salary (RAL): €35.000 - €48.000
Variable Compensation (SIP)
Welfare and Benefits Package
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
Job details
How this role compares
Computed from every other active Manufacturing & CMC role in our database, not just this employer's listings.
We currently track 2556 comparable Manufacturing & CMC roles across 173 biopharma companies.
Salary context
663 of 2556 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 2556 comparable roles
+ 50 more countries
Seniority mix
1172 of 2556 peers have a known seniority level
Therapeutic area mix
12 of 2556 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Currently open similar roles
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How we calculate "similar"
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Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.