Experienced IT Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Business Systems Analysis

Job Category:

Scientific/Technology

All Job Posting Locations:

Grecia, Costa Rica

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

We are searching for the best talent for Experienced IT Analyst.

Purpose:

The Experienced Engineer, Business Systems Analysis is responsible for supporting reliable, secure, and effective technology services that enable business and operational objectives. This role serves as a key interface between users, IT teams, and technology partners, providing technical support, analyzing business needs, coordinating issue resolution, and contributing to technology improvements. This position supports workplace and site technology, applications, infrastructure, and end-user services while ensuring alignment with IT standards, cybersecurity requirements, and established processes. The role also participates in technology projects, system upgrades, deployments, lifecycle activities, and continuous improvement initiatives.

You will be responsible for:

In accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position:

• Analyzes, designs, programs, implements, and integrates complex computer applications.

• Edits and finalizes concept design specifications for existing systems.

• Troubleshoots high level applications.

• Oversee the installation and testing of hardware and software.

• Operates and provides advanced technical support for information management applications including data networking, database design, hardware and software configuration, software development, systems design, training, and security.

• Organizes all aspects of application development, from analysis through implementation.

• Provides documentation, application design, project plans, and computer code necessary to successfully implement new applications.

• Support current systems, and designs and implements complex features as requested.

• Develops computer logic flowcharts for analysis and integration.

• Leads research, recommends, and implements advanced application upgrades, enhancements, and required modifications to keep current and meet the end-user needs.

• Responsible for communicating business-related issues or opportunities to next management level

• Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.

• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures

• Performs other duties assigned as needed

Qualifications / Requirements:

Experience and education

o University Bachelor's Degree completed.

o 2-4 years of experience in similar positions.

o Experience in the Medical Device industry or medical field (preferred)

o Ability to communicate effectively with a diverse clientele base

Required knowledge, skills, abilities, certifications/licenses and affiliations

• Strong knowledge of software validation methodologies, SDLC, csv, GxP.

• Constant and continuous learning of relevant technologies necessary to perform the job.

• Ability to communicate verbally and in writing

• Expert in describing the flow of the processes to help with the redesign, re-engineering, etc.

• Understanding of the products and services of the business to define the requirements and needs of the business partners.

• Strong knowledge of the regulations of the business.

• Independently, solves problems within his/her area of experience and/or escalates the problems to the correct personnel.

• Analyzes the chain of events to apply his/her knowledge, revises facts and basic fundaments to make recommendations for the solution of problems.

• Applies the requirements within his/her area of responsibility, provides and produces the required documentation and participates in the activities of compliance as required.

• Understands the management of the life cycle of technology.

• Possesses intermediate knowledge of one or more technologies and could learn and apply new, emergent concepts.

• Strong understanding of the processes of the company, strategies and trends in the industry.

• Intermediate knowledge of the processes of the business and the application of the projects, applications and procedures that support them.

• Intermediate understanding of the standards and strategies of IT.

• Bilingual: English/Spanish.

#LI-Onsite

Required Skills:

Preferred Skills:

Analytical Reasoning, Business Requirements Analysis, Coaching, Critical Thinking, Human-Computer Interaction (HCI), Network Configuration Management, Operating Systems (OS), Project Management, Scripting Languages, Software Development Management, Systems Analysis, Systems Development, Systems Management, Technical Credibility, Technologically Savvy