Customer Service & Logistics Trainee

Istanbul River Plaza, Turkey Full time
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GlaxoSmithKline Ilaclari Sanayi ve Ticaret A.S. is the source of truth for this posting and owns the application process. We surface normalized context and market comparison you won't find on the original listing.

About this opportunity

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Customer Service and Logistics Trainee

You will join our Türkiye team as a Customer Service & Logistics Trainee. You will support customer service and supply chain activities, learn operational processes, and work closely with colleagues across functions. We value curiosity, clear communication and a growth mindset. This role offers hands-on learning, coaching, and clear milestones to develop a long-term career while helping GSK unite science, technology and talent to get ahead of disease together.

Responsibilities:

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:-

- Support daily operational requirements.

- Assist with coordination of inbound and outbound logistics to meet timelines and quality standards.

- Help maintain accurate inventory and shipment records in our systems.

- Prepare simple reports and presentations for internal stakeholders.

- Work with cross-functional teams to resolve routine supply issues and improve processes.

- Participate in training and development activities, applying feedback to improve performance.

Why You?

This role is based in Türkiye and is an on-site position. You will join a supportive team that values inclusion, practical learning and clear development paths. You will receive regular coaching and have opportunities to move into more senior roles as you grow. We encourage applicants from all backgrounds. If you need adjustments during recruitment, please contact our Recruitment Team.

Basic Qualification

We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

- 3rd of 4th grade of university students in business, supply chain, logistics, engineering, life sciences or a related field.

- Proficient Turkish and professional working English.

- Strong organisational skills and attention to detail.

- Good communication skills and a collaborative mindset.

- Basic computer skills, including Microsoft Office (Excel, Word, PowerPoint).

- Legal right to work in Türkiye.

Preferred Qualification

If you have the following characteristics, it would be a plus:

- Internship or practical experience in customer service, logistics, warehouse or supply chain roles.

- Familiarity with SAP or other ERP systems.

- Basic knowledge of good manufacturing and storage practices.

- Experience supporting cross-functional teams or project work.- Training on manual handling or forklift operation.

- Interest in building a career in pharmaceutical, healthcare or related sectors.

How to apply

If you are ready to learn, grow and make a meaningful contribution, we want to hear from you. Please submit your CV and a short cover letter explaining why you are interested in this trainee role in Türkiye. We look forward to learning about you and the potential you bring.

Why GSK?

You will join a team focused on patient outcomes and scientific excellence. You will have development opportunities and access to global expertise. You will work in a supportive environment that values inclusion, respect and open feedback. If you are ready to use your clinical knowledge and relationship skills to make a difference, please apply today. We welcome applicants from all backgrounds.

What we offer

You will join an organisation that aims to make a real difference to patients. We invest in learning and development to help you grow. You will work with people who value inclusion and diverse perspectives. If you want to build a meaningful career in oncology and help shape better outcomes for patients, we encourage you to apply.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. #LI-Hybrid

Skills

Customer-Focused, Customs Duties, Data Integrity, Digital Fluency, Distribution Management, Financial Acumen, GxP Regulations, Lean Management, New Product Introduction (NPI), Problem Solving, Product Knowledge, Risk Awareness, Supply Chain Operations, Supply Chain Sustainability, Third Party Logistics Management, Transportation And Logistics, Warehouse Management

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

As an Inclusive employer, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at tr.recruitment-adjustments@gsk.com to discuss your needs.

Please note should your enquiry not relate to adjustments; we will not be able to support you through these channels

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Job details

Seniority
Not listed
Function
Manufacturing & CMC
Therapeutic area
Not listed
Location
Istanbul River Plaza, Turkey
Employment type
Full time

How this role compares

Computed from every other active Manufacturing & CMC role in our database, not just this employer's listings.

We currently track 2556 comparable Manufacturing & CMC roles across 172 biopharma companies.

2556Comparable roles tracked
2343Currently active
172Companies hiring similar roles
56Countries represented

Salary context

663 of 2556 peers report a salary range (USD, annualized)

Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.

This roleSubject Not listed on this posting
Lowest disclosed · Associate Director, Digital Scientific Workflows · Merck $0/hr – $0/hr (≈ $0–$0/yr)
Highest disclosed · VP, CMC Development Technical Strategy · ModernaTX, Inc. $272,200/yr – $490,100/yr
Peer group range $0 – $381,150 (median $122,400)

Where these roles are based

Top locations among the 2556 comparable roles

United States1233
India167
Germany134
France95
Ireland91
Netherlands77

+ 50 more countries

Seniority mix

1172 of 2556 peers have a known seniority level

Senior323
Manager265
Associate154
Intern/Fellow/Postdoc147
Principal88
Director79
Associate Director75
Senior Director34
Executive/VP7

Therapeutic area mix

12 of 2556 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden

Vaccines & Infectious Disease7
Rare Disease2
Oncology2
Dermatology & Aesthetics1

Similar opportunities

The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.

40%similar
Novartis İstanbul Kurtköy, Turkey
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40%similar
Novartis İstanbul Kurtköy, Turkey
Same function Same country
40%similar
Novartis İstanbul Kurtköy, Turkey Manager
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Sandoz Gebze, Turkey
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40%similar
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Same function Same country

Notify me about similar jobs

Get an email when we spot other openings like this one – same job function, comparable seniority, roles you'd actually want to see.

How we calculate "similar"

No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.

Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.

40%
Process Documentation Specialist
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Function Therapeutic area Seniority Country
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Function Therapeutic area Seniority Country
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Sandoz · Gebze, Turkey · Seniority not listed
Function Therapeutic area Seniority Country
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Process Team Lead
Novartis · İstanbul Kurtköy, Turkey · Seniority not listed
Function Therapeutic area Seniority Country
Unmatched or unknown dimensions score exactly the same: 0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.