Analytics Manager, Field Reporting Build & Development, CBU & IBBU

Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission, to serve patients living with serious illnesses, drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Analytics Manager, Field Reporting - Build & Development, CBU & IBBU

What you will do

Let’s do this. Let’s change the world. In this vital role the Commercial Analytics Manager, Field Reporting Build & Development, CBU/IBBU will be responsible for the full lifecycle of report development – from identifying business needs through requirements elicitation, to designing and delivering robust, performant, fit-for purpose reporting solutions, to operations and support. This individual will oversee both front-end builds (dashboards, visualizations, reports, data user interfaces) and back-end builds (data models, pipelines, and integrations), ensuring scalable, reliable, and user-centric reporting. Furthermore, they will oversee operations and support of our reporting solutions – ensuring data is available, up-to-date, and accurate. As a key member of Amgen’s Field Data & Reporting team, this role ensures that reporting platforms deliver actionable insights that empower decision-making across our US field sales teams.

Responsibilities

Report Build & Development

Design, build, and maintain dashboards, reports, and visualizations in Tableau (primary) and other BI and data/reporting platforms

Or, where applicable, lead the build and support of dashboards, reports, and visualizations in partnership with our Amgen Technology teams

Design and/or develop data models, pipelines, and integrations to support scalable reporting solutions

Partner with business stakeholders to translate requirements into technical specifications and deliverables

Ensure reports are intuitive, accurate, and optimized for performance

Practice a user-centered approach to design, ensuring report design and techniques are tailored to the workflows of our US field sales representatives

Designs and builds for consistency at scale, leveraging reusable data models, reusable metrics, etc. across our data and reporting solutions

Business Needs & Fit-for-Purpose Reporting

Work with stakeholders to uncover true business needs, challenging assumptions when necessary to ensure reports deliver meaningful insights

Design fit-for-purpose solutions that align with user needs while adhering to enterprise data and reporting standards

Actively solicit feedback to improve usability, adoption, and business impact of reporting solutions

Ops & Reliability

Manage the operational aspects of reporting platforms, ensuring high availability, performance, and security

Implement monitoring and maintenance processes to proactively address issues and address appropriately

Support DevOps practices for continuous improvement, including version control, automated testing, and deployment

Ensure data pipelines and reporting solutions are robust, resilient, and aligned with enterprise technology standards

Data Quality & Governance

Conduct data validation and quality assurance checks to ensure accuracy and trust in reports

Partner with data governance teams to enforce consistent metric definitions and reporting standards

Maintain documentation for design standards, report logic, rule and metric definitions, data models, and operational processes

Continuously assesses usage and purpose, making sure that data and reports fit current business needs

Innovation & Continuous Improvement

Explore and implement new BI features, visualization techniques, and automation opportunities

Benchmark reporting practices against industry standards and propose improvements

Act as a thought leader on how reporting and analytics can evolve to meet future business needs

Stakeholder Partnership

Act as a trusted advisor to business stakeholders on reporting solutions and best practices

Collaborate with cross-functional partners and stakeholders to ensure end-to-end alignment from data ingestion to report delivery

Support adoption of self-service reporting capabilities where appropriate

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Commercial Analytics Manager we seek has these qualifications.

Basic Qualifications

Master’s degree/ Bachelor’s & 8-13 years of experience in Analytics, Data, and Reporting

Preferred Qualifications

Technical & BI Expertise Advanced experience in Tableau (preferred) or other mainstream BI platforms (Power BI, Qlik, etc.), with demonstrated ability to design and deliver scalable dashboards and reports

Strong background in SQL and database management, with experience building data models, ETL pipelines, and integrations

Familiarity with cloud data platforms (Databricks, AWS, etc.) and DevOps practices

Understanding data visualization best practices, including usability, performance optimization, and storytelling with data

Proven ability to design flexible, scalable data models and reports that can be easily adapted to future business needs with minimal rework

Knowledge of modern BI design principles with a focus on speed and efficiency, ensuring reports are optimized to deliver critical insights within seconds, enabling seamless use in the fast-paced life of a field representative

Business Partnership & Needs Analysis Proven ability to engage with business stakeholders to uncover true reporting needs versus stated requests

Strong consulting mindset, able to recommend the right solutions, prioritize effectively, and balance short-term asks with long-term strategy

Experience in designing reporting solutions that deliver measurable business value

Ops & Governance Experience with DevOps practices such as version control, automated testing, deployment pipelines, and monitoring

Track record of ensuring report reliability, uptime, and performance in production environments

Knowledge of data governance and metric standardization, with the ability to enforce consistency across platforms

Collaboration & Communication Excellent communication skills, able to translate technical solutions into clear, actionable insights for business users

Proven ability to collaborate cross-functional teams and stakeholders to deliver end-to-end solutions

Strong influencing skills to drive adoption and alignment across diverse stakeholders

Industry & Domain Knowledge Experience working with commercial data sets in Bio/Pharmaceutical industry preferred (e.g. sales, claims, CRM data, Patient Hub data, Filed Force Effectiveness metrics)

Experience in working in the Cardiology & Inflammation Disease Therapeutic Areas is ideal

Familiarity with field sales reporting, commercial operations, and/or customer engagement models and analytics

Leadership & Other Qualifications Highly organized, detail-oriented, and able to manage competing priorities in a fast-paced environment

Strong problem-solving and critical thinking skills with a proactive mindset

Demonstrated commitment to continuous improvement, innovation, and operational excellence

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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