Sr Director Head of Data Science Services

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Data Science

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America

Job Description:

Johnson & Johnson Services, Inc. is recruiting for   a   Senior   Director,   Head of Data Science Services ,   located   in New Brunswick, NJ .

HR Data & Intelligence sits at the heart of Johnson & Johnson’s HR Digital ecosystem, architecting the intelligence layer that shapes how the company understands, engages, and mobilizes its global workforce. This organization builds and operationalizes enterprise-scale data, analytics, and AI capabilities that do more than inform decisions, they reshape how HR plans, predicts, personalizes, and performs. By unifying data science, employee listening, knowledge management, and responsible AI, HR Data & Intelligence is transforming workforce signals into strategic advantage, ensuring HR is not only insight-led and future-ready, but a trusted steward of ethical, human-centered intelligence at scale.

The   Senior Director,   Head of Data Science Services   is the enterprise authority for workforce data science and intelligence, setting the vision, standards, and impact agenda   for how   advanced analytics and AI power HR across Johnson & Johnson. As the most senior leader accountable for data science services, this role drives the end-to-end conversion of global workforce signals, structured, unstructured, and experiential, into predictive insight, scalable models, and decision intelligence embedded directly into HR products, platforms, and moments that matter.

The   Senior Director,   Head of Data Science   Services   does not simply deliver analytics; they industrialize insight. They   establish   a durable, trusted, and responsible data science capability that   anticipates   workforce needs, unlocks automation and personalization at scale, and elevates HR from a consumer of data to a producer of enterprise intelligence. Operating at the intersection of technology, science, and human experience, the   Senior Director,   Head of Data Science Services   shapes how AI is responsibly applied across HR, ensuring models are   explainable, outcomes are trusted, and insights are designed to augment human judgment, not replace it.

Key Responsibilities:

Own, define, and evolve the enterprise   HR data science strategy , including quantitative research standards, statistical modeling, machine learning, and advanced analytics used across HR

Lead the   HR data science team   responsible for building predictive, diagnostic, and prescriptive models that power people analytics, workforce planning, and HR workflow automation

Establish and enforce methodological quality standards for HR research, model development, validation, and insight storytelling across the organization

Own the   employee listening strategy , including annual surveys, pulse programs, qualitative listening tools, and the evolution toward continuous and passive listening models at scale

Ensure employee and product listening insights are translated into clear, prioritized actions for HR leaders, business partners, and HR digital product teams

Create and lead an enterprise   HR knowledge management capability , defining the strategy and operating model for structured and unstructured HR knowledge that is searchable, current, and reusable across the organization

Partner across HR and Digital teams to embed knowledge, insights, and models directly into HR workflows, products, and employee-facing experiences

Own   Responsible AI standards for HR data science , including model fairness, transparency, explainability, and ethical use of workforce data

Explore and implement emerging AI technologies, including generative AI, large language models, and natural language processing, to enhance HR insights, automation, and employee experiences, while ensuring ethical and transparent use.

Collaborate with HR AI, Legal, Data Governance, and Technology partners to ensure all HR analytics and AI use cases meet regulatory, privacy, and ethical AI requirements

Act as an external-facing thought leader, staying current on emerging trends in   data science , AI, listening, and knowledge management, and translating them into a forward-looking HR   Data Science Services   roadmap

Partner with senior HR and business leaders to integrate workforce insights into business strategy and measure the impact of advanced analytics on organizational performance, ROI, and talent outcomes.

Lead and develop a globally distributed team of senior leaders and specialists, fostering a culture of experimentation, rigor, and impact

Qualifications  

Required:  

A minimum of a   Bachelor Degree   is required .    Advanced degree (e.g., MS or PhD) in Data Science, Statistics, Industrial-Organizational Psychology, or a related field preferred.

10+ years of   progressive leadership experience in data science, advanced analytics, or people analytics within a complex, matrixed organization

Deep   expertise   in quantitative research methods, statistical modeling, and applied machine learning, with experience operationalizing models for business use

Proven ability to translate complex data and insights into clear, actionable recommendations for senior leaders

Experience leading multi-disciplinary teams across analytics, listening, and insight generation functions

Strong executive communication skills, including the ability to influence, challenge, and align senior stakeholders

Preferred:  

Experience leading or modernizing employee listening programs, including continuous or passive listening approaches

Experience building or scaling knowledge management or unstructured data capabilities

Familiarity with modern analytics and HR tech stacks, including Python, R, SQL, Tableau, Power BI, Workday, and cloud-based data platforms (e.g., Snowflake, AWS)

Experience defining or implementing Responsible AI, ethical analytics, or model governance frameworks in an HR or workforce context

Experience   operating   in a global environment with sensitivity to regional, cultural, and regulatory differences

Other:  

This position   is located in   New Brunswick,   NJ   full-time and may require up to 10% travel, both domestic and international.

Required Skills:

Preferred Skills:

Advanced Analytics, Budget Management, Business Alignment, Compliance Management, Consulting, Critical Thinking, Data Analysis, Data Privacy Standards, Data Quality, Data Reporting, Data Savvy, Data Science, Data Visualization, Developing Others, Digital Fluency, Inclusive Leadership, Leadership, Strategic Thinking

The anticipated base pay range for this position is :

$196,000.00 - $342,700.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year