Sr Director, ERP GMP Quality Lead

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfill their aspirations. Join Gilead and help create possible, together.

Job Description

Sr. Director, ERP GMP Quality Lead

Role Overview

The ERP GMP Quality Lead provides quality leadership and independent GMP oversight for the design, deployment, and operation of enterprise resource planning solutions supporting regulated business processes for the Quality Business Processes.

This role ensures ERP processes and controls are fit for intended use, compliant, standardized where appropriate, and supported by proportionate risk-based assurance across sites, functions, regions, and integrated systems. The lead partners with Quality, Business, IT, Data, Security, and Validation stakeholders to enable compliant and sustainable transformation.

The role covers GMP-relevant ERP capabilities including quality planning and inspection, batch disposition and release support, quality notifications, material and supplier quality, manufacturing and warehouse integration, regulated master data, electronic records and signatures, reporting, interfaces, and integrations with laboratory, regulatory, and other GxP systems.

Key Responsibilities

1. GMP Quality Leadership and Oversight

Serve as the Quality lead for ERP program decisions affecting GMP processes, data, records, controls, and regulated operations

Provide independent, risk-based Quality oversight from process design through deployment, stabilization, and ongoing operation

Ensure alignment with applicable GMP requirements, the pharmaceutical quality system, data integrity principles, and approved quality and validation strategies

2. Process Design & Standardization

Guide global process owners and design teams in defining standardized, compliant, and scalable ERP processes

Assess process and control designs for compliance risk, data integrity, segregation of duties, traceability, and operational effectiveness

Ensure local regulatory or business requirements are addressed through governed exceptions rather than unnecessary process variation

Maintain GMP Quality design principles, critical controls, acceptance criteria, and decision records

3. Industry and Vendor Partnership

Develop and maintain connection to industry groups related to GMP topics in ERP to evaluate industry solutions to Gilead ERP needs, and to influence industry feedback to software suppliers.

Partner with software suppliers and vendors to ensure product roadmaps include features that align with Gilead’s strategic EPP GMP goals.

Identify and evaluate GMP ERP platforms, tools and solutions to build novel ways of meeting Gilead’s business goals.

4. Cross-Functional Quality Integration

Partner with ERP process leads, business owners, IT architects, data leads, cybersecurity, validation, and site Quality organizations

Ensure GMP controls operate effectively across Manufacturing, Supply Chain, Procurement, Warehouse, Laboratory, Regulatory, Finance, and connected applications

Assess upstream and downstream quality impacts of process, configuration, data, interface, and deployment decisions

Escalate unresolved patient, product quality, compliance, or data integrity risks through established governance

5. Computerized System Validation

Owns and Approves business requirements for Quality processes

Confirm that critical requirements and controls are verified with objective evidence and that defects and residual risks are appropriately resolved or accepted

Approve GMP readiness for releases, deployments, major changes, and transition to operations in accordance with delegated authority

6. Deployment, Change Control, and Operational Readiness

Ensure ERP deployments comply with approved change control, validation, data migration, cutover, training, and procedural readiness requirements

Review readiness evidence, including open defects, deviations, user access, master data, interfaces, business continuity, support, and rollback plans

Support go-live decisions, hypercare, issue triage, and transition to validated operations

Ensure changes after go-live remain controlled through the system lifecycle

7. Governance & Compliance

Establish and maintain Quality governance for ERP design decisions, risks, exceptions, releases, and lifecycle changes

Ensure compliance with internal quality systems and applicable regulatory expectations for computerized systems and electronic records

Support inspection readiness, regulatory inspections, internal audits, and responses related to ERP processes and controls

Drive timely investigation and remediation of quality events, control failures, and audit observations

8. Performance Monitoring & Continuous Improvement

Define and monitor Quality and compliance KPIs for validation, release readiness, deviations, defects, access, data integrity, and control effectiveness

Use trends and risk signals to prioritize corrective actions and continuous improvement

Promote automation and emerging technology where intended use, controls, human oversight, and validation expectations are clearly defined

Ensure lessons learned are incorporated into standards, templates, and future releases

9. Stakeholder Leadership

Act as the primary GMP Quality authority and escalation point for the ERP program

Influence decisions across global and site Quality, business, and technology stakeholders without relying solely on direct authority

Facilitate clear, documented, risk-based decisions and resolve cross-functional quality issues

Coach process owners, subject matter experts, and project teams on GMP, data integrity, and validation expectations

Skills & Experience

Required

Bachelor’s degree in science, engineering, information systems, quality, or a related discipline

Significant experience in pharmaceutical, biotechnology, medical device, or other regulated life sciences environments

Demonstrated Quality leadership for ERP or large-scale digital transformation programs supporting GMP operations

Strong knowledge of GMP, computerized system assurance or validation, data integrity, quality risk management, change control, deviation and CAPA processes, and inspection readiness

Working knowledge of SAP S/4HANA or comparable ERP capabilities and integration across quality, manufacturing, materials, warehouse, and supply chain processes

Proven ability to make and defend risk-based Quality decisions in a complex global matrix organization

Preferred

Advanced degree or recognized certification in Quality, auditing, project management, risk management, or computerized system validation

Experience with SAP S/4HANA transformation, SAP QM, batch management, master data governance, data migration, and regulated integrations

Experience with global deployments, mergers or divestitures, process harmonization, and multi-site operating models

Familiarity with process modeling, application lifecycle management, testing, and digital quality tools

Core Capabilities

GMP Quality leadership and sound independent judgment

ERP process, data, integration, and control understanding

Risk-based computerized system assurance and validation

Data integrity, electronic records, access, and audit trail controls

Global stakeholder leadership, influence, and conflict resolution

Clear written and verbal communication with technical and business audiences

Decision making based on risk, evidence, and measurable outcomes

Change leadership and sustainable operational adoption

Success Measures (KPIs)

GMP requirements and critical controls are traceable, verified, and operating effectively

ERP releases achieve compliant, timely, and sustainable deployment with acceptable residual risk

Validation effort is proportionate to intended use and risk, with reduced rework and avoidable documentation

Quality events, defects, audit observations, and recurring control failures decline over time

Global process adoption, data quality, right-first-time execution, and inspection readiness improve

Business, Quality, and IT stakeholders demonstrate clear accountability and confidence in Quality decisions

Organizational Relationships

Reports to: Digital Quality, as defined by the organization

Provides functional Quality leadership to: ERP workstreams, site Quality representatives, validation resources, and subject matter experts

Partners with: Global Process Owners, Business Process Leads, IT Architects, SAP Functional Leads, Data and Security Leads, Validation Leads, System Owners, and Manufacturing, Supply Chain, Laboratory, Warehouse, Regulatory, and Finance stakeholders

The salary range for this position is:

Bay Area: $243,100.00 - $314,600.00.

Other US Locations: $221,000.00 - $286,000.00.

Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex , age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com  for assistance.

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