Senior Manager, MedTech Contract Lifecycle Management (CLM) Strategy & Delivery

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Multi-Family Technology Product & Platform Management

Job Category:

People Leader

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

Job Description

This is a durational based role that will last 24 months and is located in Raritan, NJ. We are looking for the best possible talent for a Senior Manager, MedTech Contract Lifecycle Management (CLM) Strategy & Delivery professional.

Senior Manager

MedTech CLM Strategy & Delivery

About Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured; where treatments are smarter and less invasive; and where solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions and profoundly impact health for humanity. Learn more at jnj.com.

Guided by Our Credo, we provide an inclusive work environment where each person is considered as an individual. We respect the diversity and dignity of our employees and recognize their merit.

Position Summary

Johnson & Johnson MedTech is seeking a durational to serve as the directly responsible individual for MedTech’s partnership with Global Simplification and Innovation in Contracting (GSINC). This role will provide GSINC with one accountable MedTech point of contact and help shape a coherent MedTech contracting strategy across business units, functions, regions, and commercial value streams.

The Senior Manager will lead development of a sequenced MedTech roadmap, facilitate alignment across competing priorities, establish practical governance and decision processes, and drive accountability for MedTech readiness and delivery. The role will prepare clear recommendations for sponsor decisions, communicate credibly with senior leaders, and remain sufficiently close to execution to resolve dependencies and move implementation forward.

Initial priorities include PR&O contracting and the Ottava quote-to-contract journey. The role will coordinate business, Legal, Compliance, HCC, Finance, Procurement, data, architecture, technology, change, and regional stakeholders to create an integrated MedTech response rather than requiring GSINC to navigate multiple disconnected MedTech teams.

GSINC currently leads the enterprise platform direction and development sourcing. The role will lead through influence within the current model and, if formally assigned, assume broader MedTech delivery, vendor, budget, or operational responsibilities as the enterprise operating model evolves.

Key Accountabilities

1. MedTech CLM strategy and enterprise partnership

·       Serve as MedTech’s DRI and primary interface to GSINC for CLM strategy, roadmap, priorities, decisions, risks, and execution.

·       Lead development and maintenance of an integrated MedTech CLM strategy, in partnership with MedTech business and technology leaders and aligned with GSINC enterprise direction.

·       Translate the GSINC target state into a sequenced MedTech roadmap across PR&O, Sales and CPQ, Ottava, and future business-unit or functional deployments.

·       Frame enterprise-versus-MedTech trade-offs, develop recommendations for sponsor and governance decisions, and help prevent local urgency from creating unnecessary fragmentation or permanent divergence.

·       Represent MedTech in GSINC governance and ensure enterprise decisions and dependencies are understood and actioned within MedTech.

2. Leadership alignment, governance and decisions

·       Act as the primary MedTech coordination lead for sponsors, business leaders, technology leaders, Legal, Compliance, HCC, Finance, Procurement, GSINC, and implementation partners.

·       Establish practical governance, decision rights, escalation paths, and operating cadences that clarify accountability across MedTech stakeholders.

·       Facilitate alignment where business-unit priorities, incentives, funding, timelines, or preferred solutions are not naturally aligned, and escalate unresolved trade-offs for sponsor decision.

·       Prepare concise recommendations, decision papers, roadmap updates, investment requests, risk assessments, and progress readouts for senior leaders.

·       Drive timely decisions and document unresolved trade-offs, owners, actions, and consequences of delay.

3. Roadmap, prioritization and value management

·       Create a transparent portfolio view of MedTech contracting demand, current platforms, in-flight initiatives, dependencies, and investment needs.

·       Develop and facilitate cross-MedTech prioritization recommendations using business value, risk, readiness, strategic alignment, user impact, data availability, and implementation feasibility for sponsor and governance approval.

·       Coordinate MedTech input into enterprise planning across process, templates, integration, migration, data, testing, change, and operational readiness.

·       Define measurable deployment outcomes including cycle time, automation, adoption, process consistency, data quality, compliance, user experience, and legacy retirement.

·       Identify and challenge parallel CLM investments that create avoidable duplication, integration burden, or long-term technical debt.

4. PR&O and Ottava execution leadership

·       Provide day-to-day MedTech leadership for the initial PR&O and Ottava implementations.

·       Drive scope, requirements, readiness, process and template decisions, integrations, data, testing, deployment, hypercare, adoption, and value realization.

·       Ensure PR&O contracting aligns with enterprise policy, templates, playbooks, controls, and platform capabilities.

·       Ensure the Ottava implementation connects CRM, CPQ, CLM, pricing, approvals, document generation, ERP, and Finance in a coherent quote-to-contract experience.

·       Maintain an integrated plan, RAID log, decision register, dependency map, milestone view, and leadership status.

5. Operating model, vendor and delivery accountability

·       Clarify accountability among GSINC, MedTech business and technology teams, Legal, control functions, architects, data teams, and implementation partners.

·       Track workstream commitments, surface missed dependencies, drive corrective actions, and escalate unresolved accountability gaps through governance.

·       Partner with GSINC on vendor selection, onboarding, scope, plans, deliverables, quality, risks, and performance where MedTech input is required.

·       If formally assigned, assume broader MedTech delivery, vendor management, financial management, or operational responsibilities as the enterprise operating model evolves.

·       Establish a sustainable MedTech support and product operating model, including business administration, release management, incident ownership, enhancement intake, and lifecycle governance.

6. Change, adoption and readiness

·       Partner with change and communications leaders on adoption across processes, roles, policies, templates, platform use, and legacy retirement.

·       Identify and secure participation from business owners, SMEs, administrators, testers, champions, and regional representatives.

·       Ensure training, communications, UAT, support, and transition are integrated with delivery rather than treated as downstream tasks.

·       Use adoption, user feedback, operational metrics, and control results to drive continuous improvement.

·       Build the MedTech capability needed to sustain the contracting model after the durational assignment ends.

Measures of Success

·       GSINC has one clear and reliable point of contact for MedTech priorities, decisions, risks, and execution.

·       MedTech leaders align around a sequenced CLM roadmap rather than competing or disconnected solutions.

·       PR&O and Ottava progress through readiness, design, build, testing, launch, stabilization, and value realization with clear ownership and timely decisions.

·       Enterprise standards are adopted where appropriate while justified MedTech integration and experience needs are incorporated without fragmenting the core platform.

·       Senior leaders receive concise, decision-oriented reporting with transparent milestones, investment needs, risks, dependencies, and accountabilities.

·       Delivery partners and workstream owners meet commitments, and underperformance is addressed quickly.

·       A durable MedTech CLM operating model, ownership structure, roadmap, and transition plan are established before the assignment concludes.

Required Qualifications

·       Bachelor’s degree or equivalent experience in business, information technology, engineering, operations, law, supply chain, or a related field.

·       8 or more years of progressive experience leading complex technology, product, transformation, program, or platform initiatives.

·       Demonstrated success serving as an accountable lead for a cross-functional transformation spanning strategy, governance, and execution.

·       Experience shaping roadmaps, portfolio priorities, operating models, investment cases, and leadership decisions across organizational boundaries.

·       Experience with contracting, CLM, CPQ, CRM, sourcing, procurement, ERP, legal operations, professional relations, or comparable regulated workflows.

·       Strong technology product management and program leadership skills across scope, milestones, dependencies, risks, decisions, resources, vendors, financials, readiness, testing, deployment, and adoption.

·       Ability to influence senior leaders in a matrixed organization where authority, funding, ownership, and priorities are distributed.

·       Demonstrated ability to simplify complex issues and communicate credibly with business, legal, and technical audiences.

·       Experience managing systems integrators or technology vendors and holding partners accountable for outcomes and commitments.

·       Experience operating in a regulated, security-conscious, or highly controlled enterprise environment.

Preferred Qualifications

·       Experience in MedTech, pharmaceutical, healthcare, or another regulated industry.

·       Direct experience with CLM and platforms such as Sirion, Icertis, Conga, Ironclad, or comparable solutions.

·       Experience with sell-side contracting across CRM, CPQ, pricing, approval, document, ERP, Finance, and revenue workflows.

·       Experience with healthcare professional contracting, professional relations, grants, events, or compliance-sensitive engagement processes.

·       Experience establishing global standards while enabling controlled business-unit or regional variation.

·       Working knowledge of Microsoft Dynamics 365, enterprise integration, data architecture, analytics, workflow automation, and AI-enabled contracting capabilities.

·       Experience in a durational transformation assignment and transitioning ownership into a sustainable operating model.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

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Required Skills:

Preferred Skills:

AI solution evaluation, Business Alignment, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Cross-Functional Collaboration, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Motivating People, Platform as a Service (PaaS), Product Knowledge, Software Development Management, Strategic Change, Tactical Planning, Team Management, Technical Credibility

The anticipated base pay range for this position is :

$127,000 - $218,500

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits