National Field Training Manager, Patient Access
About this opportunity
Career Category
Training
Job Description
Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission, to serve patients living with serious illnesses, drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
The Patient Access Training Manager is responsible for supporting the Patient Access training function within the RDBU Commercial Training and Development function. This position is responsible for delivering comprehensive training to the patient access personnel and identifying training needs/gaps of the team. The Senior Manager will work closely with internal stakeholders to collaborate on various projects with several cross-functional teams including marketing, medical affairs, market access, sales training, site of care, analytics, compliance and other internal home office colleagues.
What you will do
Let’s do this. Let’s change the world.
Responsibilities
Supports Patient Access training needs for 6 RDBU brands, five discreet roles, 11 unique teams with 300 learners across the Patient Access function
Acts as lead facilitator for multi-day training, applying adult learning methodologies, varying training delivery methods to ensure continued engagement and efficiency
Identifies training and development needs for Patient Access, through stakeholder meetings, virtual and live forums to propose innovative ideas for new-hire, continuous and advanced training
Partners with subject matter experts to create highly engaged learning on complex topics that are tailored to the needs of diverse audiences
Assists in creating and delivering instructor led training programs supporting core account management, access and reimbursement, product, disease state, patient access skills, and regulatory/compliance
Facilitates interactive technical and product training for Patient Services and Site of Care staff
In addition to training delivery, works on a broad range of projects and initiatives, working cross-functionally to support business improvements and content updates to ensure accuracy
Maintains, updates and improves training content applying instructional design techniques and standard methodologies
What we expect of you
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:
Doctorate degree
Master’s degree and 2 years of working in the pharmaceutical industry, account management, patient access and/or experience in training (headquarter or field-based)
Bachelor’s Degree and 4 years of working in the pharmaceutical industry, account management, patient access and/or experience in training (headquarter or field-based)
Associate’s Degree and 8 years of working in the pharmaceutical industry, account management, patient access and/or experience in training (headquarter or field-based)
High school diploma / GED and 10 years of working in the pharmaceutical industry, account management, patient access and/or experience in training (headquarter or field-based)
Preferred Qualifications:
Flexible and agile with the ability to work in a fast-paced environment with multiple demands with a high level of initiative and independence required
Ability and willingness to travel to meetings, etc. including some overnight and weekend commitments (>25%) required
Experience in content development and instructional design a plus
Experience working with learning management systems (LMS) preferred
Highly organized with excellent project management skills
Proficient in Microsoft Office
Professional, proactive demeanor
Strong interpersonal skills
Excellent written and verbal communication skills
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen application deadline is 10/31 for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
. Salary Range
136,136.85USD -184,185.15 USD
Job details
How this role compares
Computed from every other active Training role in our database, not just this employer's listings.
We currently track 9 comparable Manager Training roles across 7 biopharma companies.
Salary context
None of this role's 9 tracked peers disclose a salary range yet.
Where these roles are based
Top locations among the 9 comparable roles
Seniority mix
9 of 9 peers have a known seniority level
Therapeutic area mix
0 of 9 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
No peers with a known therapeutic area yet.
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.