Manager, Marketing Operations

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at  www.abbvie.com . Follow @abbvie on  LinkedIn,   Facebook ,  Instagram ,  X  and  YouTube.

Job Description

AbbVie Oncology Capabilities and Operation’s mission is to relentlessly advance excellence in oncology capabilities, operations, and advocacy through integrated teamwork and strong collaborations.  With our unparalleled perspective across the portfolio, we aim to drive impactful outcomes that continually elevate the internal and external presence of AbbVie Oncology.  By fostering agility and innovation, we are committed to unlocking what’s next for the benefit of our patients, our people, and our business.

The Manager, Marketing Operations, will be responsible for external expert engagement opportunities, commercial program and service contract management for AbbVie’s oncology portfolio. The successful candidate will closely collaborate with the U.S. Oncology Brand, Legal, Office of Ethics and Compliance (OEC), Field Operations, Field Sales, Central Consultancy Group (CCG), Finance, Purchasing, IT, Accounts Payable, Accounts Receivable, and Vendor Management to execute commercial program and service requests.

The Manager, Marketing Operations is responsible for overseeing daily business operations, driving efficiency, and ensuring execution against organizational goals. This role partners with cross-functional teams to improve processes, support operational excellence, and help deliver consistent business results.

Key Responsibilities Include :

Oversee day-to-day operations and ensure smooth workflow execution

Develop, implement, and continuously improve operational processes and procedures

Monitor performance metrics and identify opportunities for efficiency and quality improvement

Manage resources, budgets, and operational planning activities

Partner with leadership and cross-functional stakeholders to support business priorities

Ensure compliance with company policies, standards, and applicable regulations

Identify, troubleshoot, and resolve operational issues in a timely manner

Support employee development, coaching, and performance management activities

Prepare reports, analyses, and recommendations for leadership

Lead initiatives that improve productivity, service quality, and customer satisfaction

Qualifications

Bachelor’s Degree required

Minimum of 3-5 years applicable work experience in project management or operations or an equivalent combination of education and experience

Proficient in MS Word, Excel, PowerPoint, Outlook

Highly self-motivated, detailed and results-oriented; able to manage own schedule, work independently, track activities and expenditures

Strong organizational skills

Possesses strong project management, verbal, written and professional skills

Track record of planning, executing and delivering results for complex and cross-functional projects

Ability to effectively communicate and partner with multiple cross-functional stakeholders

Comfortable with last-minute requests and changes

Can thrive in an environment with some ambiguity

Ability to effectively manage multiple competing priorities and work independently

Easily able to learn various new programs and processes

Strong technical mindset with a knack for understanding and applying technical solutions to business challenges

Highly analytical with the ability to leverage data-driven insights for strategic planning and decision-making

Preferred:

Background with Contracts (Master Service Agreement, Statement of Work, and Work Order)

Experience with funding requirements for Healthcare Organizations and Healthcare Providers

Familiarity with Group Purchasing Organizations

History providing support to suppliers and resolving payment challenges

Proficiency of AbbVie policies, procedures, culture, and other brand team operations

Pharmaceutical industry experience

Knowledge and experience in hematology and solid tumor markets

Continuous Improvement and/or Change Management skills

Familiarity with launching technology and tools to improve operational efforts

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit  https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html