Engineering Technician/Sr. Engineering Technician - Production Support (Clayton, NC, US)

About the Department

At Novo, we are helping to improve the quality of life for millions of people worldwide. For more than 100 years, we have led the way in diabetes care. Being part of Novo allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains.  Our newer Active Pharmaceutical Ingredients (API) facility in Clayton, NC sits on 825,000 square-feet of state-of-the-art equipment, and houses the Fermentation, Recovery and Purification in the production of ingredients for Novo's innovative oral products.  At API, you’ll join a global network of manufacturing professionals who are passionate about what they do.

What we offer you:

Leading pay and annual performance bonus for all positions

All employees enjoy generous paid time off including 14 paid holidays

Health Insurance, Dental Insurance, Vision Insurance – effective day one

Guaranteed 8% 401K contribution plus individual company match option

Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave

Free access to Novo-marketed pharmaceutical products

Tuition Assistance

Life & Disability Insurance

Employee Referral Awards

At Novo, you will find opportunities, resources, and mentorship to help grow and build your career.  Are you ready to realize your potential?  Join Team Novo and help us make what matters.

The Position

Monitor & operate equipment, troubleshoot, identify improvements & assist in maintenance & optimization of assigned equipment systems for the API-US facility. Incumbents perform routine technical tasks independently.

Relationships

Reports to Manager (Black Util, Clean Util or RMS).

Essential Functions

Monitor process control systems & operate assigned process areas & equipment

Frequently makes decisions of minor importance, which may affect the work operations of other employees &/or clientele to a moderate degree

Troubleshoot, maintain & identify system improvements

Provide technical support for site projects, operations & maintenance as required

Adhere to all Quality & Environmental & EH&S regulations within area of responsibility

Support technical development of Utilities & Maintenance Technicians

Continuous process improvement using cLEAN® concepts

Support the maintenance & establishment of SOPs/ standards for processes/equipment & maintenance plans

Coach/Train production operators related to relevant processes & equipment

Support all design, installation, commissioning, qualification, training activities for assigned area

Develop & implement reliability driven maintenance & monitoring plans & practices, including oversight of third-party service providers

Other accountabilities, as assigned

Physical Requirements

Moves equipment &/or supplies weighing up to 33 pounds within the facility using various body positions. Routinely operates & inspects manufacturing equipment using hands. Strap & unstrap pallets using hands. Must be able to be on your feet for up to a 12-hour shift. May require corrected vision to 20/20 or 20/25 based on role. May require colour vision based on role. Occasionally ascends/descends a ladder. May be required to work at elevated heights. Occasionally works around odorous &/or hazardous materials. May be required to wear latex gloves. May perform critical job functions in extremely cold work environments depending on site. May position oneself within confined spaces for inspection if required of the role. Ability to work in loud noise environments with hearing protection. May be required to secure a motorized vehicle license & operate a motorized vehicle based on the role.

Qualifications

Associate's Degree in mechanical, electrical, or industrial engineering/technology or equivalent combination of education & experience required

Minimum one (1) year of relevant experience in engineering, engineering technology, design technology, or a related field required

Knowledge & experience in the operations, maintenance & design of utilities &/or bulk chemical storage equipment required

Experience working in a regulated environment (FDA, cGMP, OSHA) preferred

Proficiency in Black Utilities, Clean Utilities &/or RMS systems to include: purified water, clean steam, process air, boilers, chillers, compressors, cooling towers, waste systems, chemical storage & distribution systems, solvent distillation required

Prior qualification/work experience required

Ability to read/review design drawings (CAD) with a basic understanding of P&ID, PFD, electrical systems & equipment schematics preferred

Understanding of technical documents such as URS, SAT, FAT, Commissioning & Validation Protocols preferred

Understanding of complicated equipment manufacturer supplied documentation & standard operating procedures with attention to high-level concepts preferred

Computer literacy with associated systems. Working knowledge of process control systems (i.e. Delta-V & Siemens BMS) preferred

Organization/Planning: Proven expertise in planning/organization/execution of project & maintenance activities, following up on results & revising the work plan for complex problems being resolved by cross functional teams preferred

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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