Director, Product Manager - Legal

About the Team:

 

Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.  

Legal, Compliance & WREF Digital & Tech delivers digital solutions that support Legal & Compliance and Workplace Real Estate & Facilities (WREF). This team drives product roadmaps and manages platforms that safeguard GSK’s integrity and reputation globally. By joining this team, you’ll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward.

Job Purpose:

The Director, Product Manager - Legal leads a group of Legal Technology Products – spanning Legal Operations and Intellectual Property (IP) within the Legal, Compliance & WREF Digital & Tech Domain, ensuring they deliver measurable value, support business processes, and are continuously improved. They work closely with the SD, Legal, Compliance & WREF Digital & Tech to translate functional goals into product roadmaps and provide direction to Product Owners on prioritisation, delivery focus, and product performance. The Director, Legal Product Manager ensures that Legal & Compliance products are usable, compliant, secure, and efficient to operate, while fostering a culture of agile delivery, value realisation, and continuous improvement across their Product group.

This role operates under GSK's "Performance with Choice" hybrid working approach, typically expecting 2–3 days per week in the office, with the specific pattern agreed between the successful candidate and their manager based on role and team needs.

Key Responsibilities:

Translate functional strategies provided by the SD, Legal, Compliance & WREF Digital & Tech into actionable product roadmaps and delivery priorities across the Legal product group – covering Legal Operations and Intellectual Property as well as the Legal AI Platform products.

Provide leadership, direction and coaching to Product Owners, ensuring requirements are well-defined, business cases for investment are robust, backlogs are prioritised to support business goals, architectural guidance, compliance needs, data-driven decisions, FinOps considerations, and domain ecosystem dependencies through cross-functional partnering.

Partner with business stakeholders to understand pain points, process challenges, and improvement needs, shaping product enhancements and technology-enabled opportunities.

Oversee delivery execution across the Legal product group, ensuring the quality, usability, stability, and supportability of released features and services.

Promote agile and iterative delivery practices (e.g. SaFe, Scrum), supporting incremental value release, transparency of priorities, and improved collaboration with business users. Being comfortable providing product leadership to multiple delivery initiatives at one time.

Act as the escalation point for critical product performance, delivery issues, and dependency conflicts, addressing risks and facilitating decisions.

Champion the adoption of user-centred improvements, Legal business process optimisation, and automation/AI opportunities that reduce cycle time and enhance user experience.

Ensure effective, defensible, risk, security, and compliance management (e.g. ISO controls, GDPR, legal privilege, Information governance requirements) across the Legal product group, embedding relevant controls in partnership with Security, Risk, Legal and Compliance SMEs.

Support Solution Architects in shaping cross-product and cross-platform solutions, ensuring Product Owners manage dependencies to deliver integrated outcomes.

Track and report performance against agreed KPIs for the Legal product group, driving continuous improvement activities to maximise value for the Legal, Compliance & WREF Digital & Tech Domain.

Provide financial oversight of the Legal product group, including product budgets and internal/external team resourcing costs, to inform strategic decision‑making and ensure alignment with GSK’s financial objectives.

Lead Innovation agenda across the Legal & IP products ensuring we are running a top quartile technology stack. Includes staying abreast of advancements of the Legal technology ecosystem

Ensure investment requests in Legal technology follow the Legal & Compliance Tech & AI board governance, and partner with business leaders to develop robust plans and robust designs as part of approval processes.

Champion the use of AI, automation and technology in the Legal & Compliance function

Lead your team in using approved AI tools to improve productivity and ways of working, role-modelling responsible use and follow GSK’s Responsible AI, privacy and security requirements.

Required Skills & Qualification:

Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience

Extensive experience 18+ years overseeing end-to-end product delivery, including prioritisation, backlog management, solution design support, testing oversight, and value-focused release planning – with clear focus on Legal Tech

Proven track record in overseeing the definition and execution of Legal technology systems in a company of similar size and scale to GSK, realising tangible benefits for the Business.

Deep experience in concurrently overseeing multiple Product teams across the full delivery lifecycle, from requirements elicitation through to release.

Proficient in conveying complex technology ideas to non-conversant audiences.

Very strong analytical and problem-solving skills for developing Product use cases and determining their associated value.

Highly experienced team leader that can effectively manage small to medium IT delivery teams.

Very strong communication skills and ability to influence senior stakeholders, aligning on competing priorities and guiding Business teams on the feasibility of requests vs. technology constraints.

Industry certifications highly desirable (e.g. Agile Methodologies, CPM).

Preferred Skills:

Strong communication and influencing skills, able to guide prioritisation decisions, resolve delivery conflicts, and align multiple stakeholders around shared product outcomes.

Skilled in coaching and developing Product Owners, fostering a culture of user-centred design, value-based delivery, and continuous improvement.

Able to interpret business processes, regulatory needs, and operational insights to identify optimisation and automation opportunities that enhance product performance and user experience.

Comfortable working within structured governance, security, and compliance constraints, ensuring product changes are well controlled, supportable, and aligned to organisational standards.

Skills

Artificial Intelligence (AI), Automation, Contract Lifecycle Management (CLM), Digital Transformation, Generative AI, Information Governance, Intellectual Property, Legal Technology, Product Management Leadership

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.

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