Country Manager, Surgical Vision (Malaysia & Singapore)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Enterprise Management

Job Sub Function:

Commercial Management

Job Category:

People Leader

All Job Posting Locations:

Petaling Jaya, Selangor, Malaysia, Singapore, Singapore

Job Description:

Leads the commercial operations of Cataract and Refractive businesses in the Malaysia and Singapore. Defines the organization’s long-range strategic plan and ensures that annual operating plan and objectives are achieved. Establishes comprehensive business strategies and oversees all tactics required to achieve them. Ensure all financial metrics are tracked and inventory levels is aligned with In-Market Sales.

Anticipates market trends and implements the necessary changes to meet customer needs. Assesses market data, determines, and prioritizes potential market growth opportunities. Implements and sustains business processes that ensure efficient execution of key business initiatives.

Leads, inspires and coach the commercial team and operates in a legal and ethical manner ensuring that products and services are marketed in accordance with compliance requirements. Manage distributor and ensure operational efficiencies are met. Builds and maintains relationships with key decision-makers in the local health care system, government agencies, regulatory bodies, key opinion leaders and community.

Applies and communicates J&J Credo values in all decisions internally and externally. Lives up the J&J Credo, leads by example. Creates a good working environment with focus on acquiring, developing and retaining top talent for the organization.

Adheres to environmental policy, procedures, and supports department environmental objectives.

​ Achieving growth and hitting sales targets by successfully managing the sales team. Designing and implementing a strategic sales plan that expands company's customer base and ensure its strong presence.

Setting business direction and leverage local opportunities.

Establishing and implementing a clear Long Range Plan to secure business continuity, balancing with short term commitments.

Manages a multi brand strategy in both Cataract & Refractive.

Deliver rolling Financial Forecast and provide clarification for any gaps with action plan.

Distributor management and ensure all relevant operational KPIs are met.

Leading business excellence initiatives, developing a high performance organization.

Support and implement Marketing Initiatives aligned with Regional team.

Build local KOL pipeline and support KOL engagement plan aligned to SEA & APAC plan.

Maintain leadership position in Government Accounts in Malaysia and Singapore.

Distributor management and ensure product distribution, consignment management, inventory level and distributor margin meet all KPIs.

Execution and follow through on business strategies.

Managing the right resource allocation decisions.

Remaining compliant in an ever-changing and complex regulatory environment.

Managing by influence to get high quality services.

Acquiring, developing, inspiring, encouraging and retaining top talent for the organization.

Engaging and motivating cross-functional employees in business strategies and direction.

Creating a culture of innovation, risk, and high accountability; managing change.

Managing price and reimbursement.

QUALIFICATIONS

Minimum education required for competent performance:

Degree in Science, Bio-Science, Health-Science or Pharmacy, Master in Business Administration is preferred

At least 10 years’ working experience in healthcare or ophthalmology industry

At least 5 years in leadership role managing a team

Working experiences in multiple SEA markets especially Singapore and Malaysia is preferred

Working experience with multiple distributors and logistic partners

Excellent understanding of regulatory, QA and legal/policies/ environment relating to the healthcare or pharmaceutical industry

Proven track record of consignment management and preferably with experience from implantable consumable medical devices

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Required Skills:

Preferred Skills:

Account Management, Business Model Innovation, Client Management, Commercial Awareness, Commercial Laws, Commercial Management, Corporate Management, Customer Effort Score, Customer Retentions, Developing Others, Efficiency Analysis, Inclusive Leadership, Leadership, Mentorship, Negotiation, Operational Excellence, Pricing Strategies, Professional Ethics, Stakeholder Engagement