Commercial Quality Assistant Manager – Handling, Storage & Distribution
About this opportunity
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Quality
Job Sub Function:
Customer/Commercial Quality
Job Category:
Professional
All Job Posting Locations:
North Ryde, New South Wales, Australia
Job Description:
Position Purpose
Provide effective Quality support to ANZ Loan Kit & Set Creation Operations, Facilities (EFM), 3PL and other stakeholders to ensure J&J products are stored and distributed with a high focus on Quality & Compliance, in order to meet the expectations of customers and patients.
Lead the execution of Quality Management System elements applicable to DePuy Synthes National Warehouses, Loan Kits and Set Creation Operations in Australia/New Zealand, including the DePuy Synthes Loaner Standard.
Ensure that products distributed by DePuy Synthes in ANZ are stored and distributed in accordance with applicable standards, and regulatory requirements, including:
Handling, Storage & Distribution
Material & Product Controls
Temperature & Humidity Controls
Facilities, Utilities & Equipment
Validation
Ensure that Johnson and Johnson storage facilities are designed, constructed, qualified, and maintained in accordance with applicable standards, product and regulatory requirements.
Support Supply Chain related Facilities activities including new & changes to DC’s, facility validation & mapping, maintenance & calibration, pest control & cleaning
Support equipment validation activities
Ensure effective quality management of Supply Chain & Facilities suppliers, including:
Establish & maintain Quality Agreements with suppliers e.g. 3PL’s, Transportation Service Providers, calibration & maintenance, pest control & cleaning
Ensure effective Quality management & monitoring of Supply Chain suppliers & Facilities suppliers, including oversight of change controls, NC’s, & CAPA’s.
Conduct or support audits of suppliers according to applicable standards, regulations, and Quality Agreements.
Lead Quality activities for supplier engagement & disengagement
Support the response, remediation & closure of audit observations for supplier audits
Support Supply Chain & Facilities related document (SOP’s WI’s, etc.) development, reviews & provide Quality approvals to ensure product quality and compliance with applicable standards & regulations.
Provide leadership & guidance for the timely resolution & approval of NC’s, CAPA’s & Change Controls raised by Supply Chain and Facilities related to processes, equipment and facilities.
Drive timely and effective resolution of Quality & Compliance issues relating to the distribution of DePuy Synthes products.
Drive continuous improvements in DePuy Synthes Supply Chain Quality performance.
Skills, Knowledge and Experience
Preferred minimum education: Bachelor’s degree is required
Preferred area of study: Health, Science, Pharmacy, Engineering
Preferred related industry experience: Healthcare company, operations or manufacturing
Knowledge and Experience:
5 or more years relevant experience preferably in the healthcare or related industry.
A strong understanding of Quality requirements, systems and regulations is required.
Deep understanding of the importance and principles of quality systems and assurance/control, and understanding of International quality accreditation standards e.g. ISO 9001, ISO 13485.
Deep understanding of quality and regulatory requirements for medical device warehousing & distribution across Australia and New Zealand.
Required Skills:
Preferred Skills:
Audit Management, Business Savvy, Coaching, Communication, Compliance Management, Continuous Improvement, Fact-Based Decision Making, ISO 9001, Issue Escalation, Problem Solving, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Regulatory Environment, Standard Operating Procedure (SOP)
Job details
How this role compares
Computed from every other active Quality role in our database, not just this employer's listings.
We currently track 246 comparable Manager Quality roles across 80 biopharma companies.
Salary context
59 of 246 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 246 comparable roles
+ 27 more countries
Seniority mix
246 of 246 peers have a known seniority level
Therapeutic area mix
1 of 246 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.