Business Information Manager - Mumbai (Mumbai, India, Maharashtra)

The Position

Are you passionate about bridging technology and business? Do you enjoy partnering with leaders, solving complex challenges, and driving digital innovation? If so, this could be the perfect opportunity for you.

As our Business Information Manager, you will be the trusted technology advisor for the local business, serving as the face of IT within the organization. You'll work closely with senior stakeholders, connect business needs with global IT capabilities, and play a key role in enabling digital, data, and AI-driven transformation. This is a highly visible position that combines strategic influence, operational excellence, and leadership.

Duties & Responsibilities

Act as the trusted IT advisor and primary point of contact for business stakeholders.

Partner with local leadership teams to understand business priorities and translate them into effective IT solutions.

Represent IT within the local management team and collaborate closely with regional and global IT leaders.

Gather, shape, and prioritize business requirements while ensuring alignment with global IT strategies.

Connect business opportunities with the right global IT teams and ensure clear ownership and follow-through.

Identify opportunities to leverage automation, data, digital technologies, and AI to create meaningful business value.

Champion the adoption of innovative yet secure and compliant technology solutions.

Help ensure the availability, security, and performance of the local IT environment.

Work closely with global, regional, and external service providers to continuously improve IT services.

Support incident management, crisis response, business continuity planning, and disaster recovery initiatives.

Ensure local IT systems and processes comply with legal, regulatory, and company requirements.

Coordinate audits, inspections, and self-assessments in partnership with key business functions.

Advocate for global standards and best practices while supporting local business needs.

Drive effective communication around IT strategies, services, and organizational changes.

Organize training programs and build awareness around digital tools, cybersecurity, and new technologies.

Contribute actively to global IT communities, sharing knowledge and best practices across regions.

Support planning, forecasting, and management of the local IT budget.

Ensure hardware, software, and licensing investments align with business needs and corporate standards.

Lead and develop local IT resources where applicable, fostering a collaborative and high-performing environment.

About our Future Employee

Education Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field.

MBA or other advanced business qualification is a plus.

4-6 years of IT experience with strong exposure to business partnering and stakeholder management.

1-3 years of leadership experience managing projects, teams, or cross-functional initiatives.

Experience working within international organizations and global matrix environments.

Exposure to regulated industries is highly desirable.

Strong understanding of business relationship management and demand management.

Ability to translate business challenges into practical IT solutions.

Knowledge of enterprise systems such as ERP, CRM, digital workplace technologies, infrastructure, and analytics platforms.

Understanding of emerging digital, data, and AI trends and their business applications.

Experience in project management, service management, vendor management, and IT financial planning.

Thinks strategically and executes effectively.

Builds trusted relationships and influences without direct authority.

Thrives in a fast-paced and evolving environment.

Communicates confidently across all levels of the organization.

Leads change with confidence and empathy.

Demonstrates strong problem-solving and conflict-resolution skills.

Is curious, adaptable, and committed to continuous learning, particularly in digital and AI technologies.

Position will be based at Mumbai

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