Automation Solutions Specialist
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The Global Clinical Supply (GCS) Automation Solutions Specialist will leverage qualified automation platforms to design and maintain forms, templates, and workflows across a broad range of projects that advance the business digital transformation goals.
For this position, candidates will need to be well versed in workflow digitization/automation tools and techniques, familiar with the Microsoft suite of applications, operate independently, be a creative problem solver, and have a willingness to continuously learn in order to successfully deliver optimal solutions across a diverse and dynamic portfolio. This role requires providing support across other global time zones based on business need, specifically from 8:00 p.m. to 5:00 a.m Philippine Time or 9:00 p.m. to 6:00 a.m. Philippine Time (equivalent to 8:00 a.m. to 5:00 p.m. U. S. Eastern Time).
Role Responsibilities
Perform implementation and maintenance of Document Automation, and Workflow Business Enablement solutions
Implement GCS SharePoint Sites and SharePoint based workflows using PowerApps / Power Automate
Work with business Subject Matter Experts (SMEs) and Business Analysts (BAs) to ensure requirements are well defined and understood
In partnership with Digital, support all aspects of the system change control process (prioritization of new functionality, definition of user requirements, User Acceptance Testing, System Development Lifecycle document reviews, etc)
Create visually engaging presentation and training materials, process flows and guidance documents that enhance business use of technology
Provide ongoing business support to business users
Monitor utilization of core digitization solutions and regularly report usage metrics
Identify opportunities for continuous improvement and lead or participate on projects that enhance GCS systems and processes
Provide innovative insights on new or emerging technologies that can enhance how GCS operates
Basic Qualifications:
Fluent in verbal and written English
3+ years working with digital transformation tools preferably in a regulated (e.g. GxP) environment
BA/BS, in computer science, scientific, or business field required
Experience and understanding of system validation / software development lifecycle
Experience working with core Microsoft 365 solutions with a focus on PowerApps / Power Automate
Experience developing workflows within a Business Process Management (BPM) platform (e.g. Pega, Salesforce, Metastorm, Winward)
Comfortable preparing and presenting ideas and information in a variety of settings
Must have strong inter-personal and customer service skills
Preferred Qualifications:
Master’s degree preferred
Project management experience and certification such as PMP, AIM or Lean Six Sigma Green Belt/Black Belt a plus
Pega Business Architect or Systems Architect certification
Experience / understanding of the Clinical Supply Chain
Data visualizations skills a plus
Technical writing skills a plus
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Will periodically require working across US, EU, Asia hours to support work activity and/or engagement with global colleagues.
Work Location Assignment: Hybrid
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Logistics & Supply Chain Mgmt
Job details
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Salary context
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Seniority mix
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Therapeutic area mix
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