Administrativo Servicio al cliente (Contrato fijo-discontinuo)
About this opportunity
Viatris Pharmaceuticals S.L.
Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.
We have been included on number of award lists that demonstrate the impact we are making.
Every day, we rise to the challenge to make a difference, and here’s how the Administrativo Servicio al cliente role will make an impact.
El Administrativo Servicio al cliente dará soporte al equipo de Customer Relations / Master Data en el proceso de relegalización de clientes, asegurando la correcta recopilación y carga de evidencias en SAP para cumplir con los plazos del proyecto 2026.
Key responsibilities for this role include:
Buscar, recopilar y adjuntar evidencias/documentación en SAP (XD01 / XD02 / XD03).
Garantizar la correcta organización y carga de la documentación en el sistema.
Dar soporte en la validación básica de registros bajo supervisión.
Abrir y gestionar incidencias cuando falte documentación o existan discrepancias.
Coordinar con equipos internos (Master Data, Customer Support, Calidad) para resolución de casos.
Requisitos:
Imprescindible experiencia en SAP (valorable gestión de datos maestros de clientes).
Atención al detalle y capacidad para trabajar con alto volumen de registros.
Capacidad para seguir procesos estructurados y orientados a cumplimiento.
Valorable conocimiento de procesos GxP.
Trabajo en equipo y capacidad de coordinación con distintos interlocutores.
Viatris is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or state laws, rules, or regulations.
A t Viatris, we offer competitive salar ies , benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer.
Job details
How this role compares
Computed from every other active role in our database, not just this employer's listings.
We currently track 6622 comparable roles across 193 biopharma companies.
Salary context
1524 of 6622 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 6622 comparable roles
+ 74 more countries
Seniority mix
3496 of 6622 peers have a known seniority level
Therapeutic area mix
518 of 6622 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.