About this opportunity
Career Category
Information Systems
Job Description
We are seeking a highly motivated and collaborative Workfront Business Analyst to join the Marketing Work Management (MWM) Product Team. This role serves as the critical link between business stakeholders and technology teams, helping drive the evolution and adoption of Adobe Workfront across Amgen's global marketing and commercial organizations.
The ideal candidate combines strong business analysis skills, Agile product delivery experience, and expertise in marketing operations and work management processes. This individual will partner with business leaders, marketers, project managers, and technology teams to identify opportunities, define requirements, improve processes, and deliver scalable solutions that enhance planning, collaboration, visibility, and execution across the enterprise.
Roles & Responsibilities:
Partner with marketing, commercial, creative, and operations stakeholders to understand business needs and translate them into clear requirements and user stories.
Facilitate discovery sessions, workshops, and process-mapping exercises to identify opportunities for optimization and automation.
Serve as a trusted advisor to stakeholders on Workfront capabilities, best practices, and process improvements.
Document business processes, functional requirements, acceptance criteria, and solution designs.
Manage and prioritize product backlog items in partnership with Product Managers and Product Owners.
Support PI Planning, sprint planning, backlog refinement, and release activities.
Coordinate and facilitate User Acceptance Testing (UAT).
Drive Workfront governance, standards, and best practices.
Evaluate new Workfront and Fusion capabilities and recommend enhancements.
Support training, change management, and user enablement activities.
Basic Qualifications and Experience:
Bachelor’s degree in information systems, Business, Marketing, Computer Science, or a related field and 8–13 years of experience.
Preferred Qualifications:
Experience with Adobe Workfront or comparable enterprise work management platforms.
Experience supporting Marketing Operations, Creative Operations, Project Management, or Work Management functions.
Knowledge of workflow automation and enterprise collaboration platforms.
Experience with Workfront Fusion, Adobe Experience Cloud, Jira, ServiceNow, or similar platforms.
Experience with system integrations, APIs, and data flows between enterprise applications.
Familiarity with change management and user adoption practices.
Experience supporting global teams and operating models.
Must-Have Skills
Excellent problem-solving skills and a passion for improving business processes through technology and workflow automation.
Experience working within a product operating model, including roadmap planning, backlog management, and value-based prioritization.
Experience working in a Scaled Agile Framework (SAFe)
Excellent interpersonal skills, strong attention to detail, and ability to influence based on data and business value
Has experience with writing user requirements and acceptance criteria in agile project management systems such as Jira
Ability to explain sophisticated technical concepts to non-technical clients
Soft Skills:
Able to work effectively across multiple geographies (primarily India, Portugal, and the United States) under minimal supervision
Demonstrated proficiency in written and verbal communication in English language
Intellectual curiosity and the ability to question partners across functions
Ability to prioritize successfully based on business value
High degree of initiative and self-motivation
Ability to manage multiple priorities successfully across virtual teams
Team-oriented, with a focus on achieving team goals
Strong presentation and public speaking skills
Technical Skills:
Adobe Workfront
Workfront Fusion
Jira and Confluence
ServiceNow
Reporting and dashboarding tools
Process mapping and workflow design tools
Basic understanding of APIs and system integrations
Agile planning and portfolio management tools
.
Job details
How this role compares
Computed from every other active Manufacturing & CMC role in our database, not just this employer's listings.
We currently track 3428 comparable Manufacturing & CMC roles across 175 biopharma companies.
Salary context
813 of 3428 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 3428 comparable roles
+ 55 more countries
Seniority mix
1516 of 3428 peers have a known seniority level
Therapeutic area mix
22 of 3428 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
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How we calculate "similar"
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Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.