Transcend: Transformation Director

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Belgium R-109011, United States of America R-108041

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Manufacturing Process Improvement

Job Category:

People Leader

All Job Posting Locations:

Beerse, Antwerp, Belgium

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine .

We are searching for the best talent for Transcend: Transformation Director!

This hybrid position will be located in Horsham, Pennsylvania (USA). Alternate hybrid locations may be considered at other Innovative Medicine Supply Chain (IMSC) hub locations such as: Titusville, New Jersey (USA) and Beerse, Belgium.

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

The IM Transcend Transformation Director will lead high-impact, cross-functional process simplification and performance improvement initiatives in support of the Transcend transformation. Working across Commercial, R&D, Supply Chain, Quality, Finance, and Global Services, this role will turn complex end-to-end business challenges into standardized, measurable, and sustainable ways of working. The role will partner with business process owners and functional leaders to remove waste, reduce variation, improve decision quality and speed, and strengthen the processes, data, and operating efficiency required to realize Transcend value.

The Director will enable Transcend to move from technology deployment to business-led transformation by improving end-to-end processes, strengthening functional accountability, and embedding a culture of continuous improvement. This role will ensure solutions address root causes, deliver quantified business outcomes, and can be sustained after implementation.

KEY RESPONSIBILITIES:

Lead end-to-end improvement: Apply DMAIC, Lean, and systems-thinking methods to diagnose and improve priority value streams across functions.

Simplify and standardize: Eliminate non-value-added work, unnecessary handoffs, duplicate controls, and local process variation while protecting patient safety, quality, compliance, and business continuity.

Translate strategy into execution: Convert transformation objectives and capability roadmaps into clearly scoped improvement portfolios, charters, achievements, and measurable outcomes.

Use data to drive decisions: Establish reliable baselines, analyze process performance, identify root causes, and develop practical control plans, dashboards, and leading indicators.

Quantify and validate value: Partner with Finance and functional owners to define benefit hypotheses, validate assumptions, and track productivity, cost, cash, working capital, service, quality, and risk outcomes.

Design for the future state: Ensure process improvements align with global templates, clean-core principles, data standards, automation, and digital or AI-enabled capabilities.

Facilitate cross-functional decisions: Lead workshops that clarify process ownership, decision rights, dependencies, trade-offs, and issue paths across functions.

Enable adoption and sustainment: Build standard work, governance, capability, and control mechanisms so improvements endure beyond implementation and release.

Build organizational capability: Coach Green Belts, process owners, and project teams; strengthen problem-solving, process management, and continuous-improvement skills.

Provide transparent governance: Communicate progress, risks, decisions, and value realization to senior stakeholders through concise, fact-based updates.

QUALIFICATIONS:

EDUCATION:

Minimum of a Bachelor’s / University or equivalent degree is required; postgraduate, graduate, or focused degree preferred in Engineering, Science, Business, Operations, Supply Chain, Finance or related field

Minimum of a Lean or Six Sigma Black Belt certification is required; Master Black Belt preferred

EXPERIENCE AND SKILLS:

Required:

Minimum 10 years of relevant work experience

Demonstrated leadership of complex, cross-functional improvement initiatives

Proven application of DMAIC, Lean, value-stream mapping, statistical analysis, root-cause analysis, design of experiments, process capability, and/or control planning

Demonstrated ability to translate improvement opportunities into quantified operational and financial value

Experience working across multiple functions in a global and regulated environment

Preferred:

Experience with enterprise transformation, ERP-enabled process redesign, or SAP S/4HANA

Working knowledge of process mining, workflow automation, advanced analytics, and/or visualization tools

Life Sciences, Healthcare, or similarly regulated industry experience

OTHER:

Requires proficiency in English (written and verbal) to communicate effectively and professionally

Requires up to 25% domestic and international travel, depending on business needs and work location

Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week

#LI-Hybrid

Required Skills:

Preferred Skills:

Agile Manufacturing, Business Storytelling, Compliance Management, Developing Others, Give Feedback, Good Manufacturing Practices (GMP), Inclusive Leadership, ISO 9001, Leadership, Plant Operations, Process Control, Process Improvements, Quality Standards, Quality Systems Documentation, Resource Planning, Stakeholder Engagement, Standard Operating Procedure (SOP), Statistical Process Control (SPC), Systems Thinking

The anticipated base pay range for this position is:

€121,600.00 - €208,495.00

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.