Stroke & Thrombolytics Account Manager - Brisbane (Brisbane, Australia, QLD)

The Opportunity

The Stroke and Thrombolytic Key Account Manager is responsible for supporting hospitals through a product transition and improving timely access to stroke treatment across targeted hospitals in Australia.

The role focuses beyond our products and looks at stroke treatment broadly - identifying barriers to change and timely treatment, using hospital level insights, education and strong clinical and pharmacy partnerships.

This field-based role blends account management excellence with clinical education across the stroke care ecosystem. It requires high customer orientation, scientific acumen and the ability to operate across a broad geographic area. The role reports to the Lytics Business Lead and is based in Brisbane, with significant regional and interstate travel required.

Tasks & Responsibilities

Supporting Timely Stroke Care and Hospital Pathway Improvement

Support hospitals through the transition to the updated Metalyse presentation and the associated protocol changes.

Identify and work through barriers to change, including formulary and committee processes, protocol updates, and education needs.

Use hospital level data and insights to identify opportunities to improve timely access to treatment for acute ischaemic stroke, with a key focus on supporting improved thrombolysis rates

Support appropriate use through accurate, balanced and evidence-based education for stroke teams, including stroke neurologists, stroke nurses, emergency physicians and hospital pharmacists.

Facilitate in-hospital education sessions, peer-to-peer meetings and stroke protocol meetings.

Represent the company at conferences and educational events.

Account Management & Stakeholder Engagement

Develop and implement account strategies and business plans, including hospital mapping, gap analysis, tracking of transition progress and protocol meetings.

Identify and engage key stakeholders (stroke neurologists, stroke nurses, emergency physicians, emergency nurses, pharmacists, interventional neuroradiologists and hospital administrators).

Work with pharmacy and hospital decision-makers to progress the formulary, committee and protocol changes required for the product transition.

Build and maintain strong, credible relationships with healthcare professionals and decision-makers.

Collaborate with internal commercial and medical teams to share insights and coordinate support for hospitals.

Education & Clinical Support

Deliver high-quality education sessions and in-field days.

Coordinate value-adding functions (journal clubs, in-services, dinner meetings).

Maintain high levels of technical and therapeutic knowledge, especially in acute ischaemic stroke (AIS) and emergency care.

Performance & Reporting

Achieve agreed objectives for hospital transition and treatment pathway improvement.

Meet activity KPIs (key performance indicators) and education delivery metrics.

Manage territory planning, business reporting and budget allocation.

Maintain high-quality, current account plans in the customer relationship management (CRM) system and provide regular updates on progress against goals.

Contribute to the success of the national Lytics team.

Requirements

Essential

Proven experience as a hospital sales representative and/or Key Account Manager in pharmaceuticals or a related industry.

Strong territory management and stakeholder engagement skills.

Demonstrated ability to educate, support and influence healthcare professionals, and to lead change in clinical practice where there is resistance.

Experience navigating hospital access processes, including pharmacy engagement, formulary and Drug and Therapeutics Committee submissions.

Ability to use data and analytics to prioritise accounts and track progress, such as transition progress and treatment pathway indicators.

High level of technical and clinical knowledge, particularly in AIS or emergency care, with prior experience in stroke and neurology preferred.

Willingness to travel interstate and work flexible hours (including evenings).

Desirable

Nursing background with hospital experience, ideally in stroke, emergency or critical care.

Experience supporting product transitions, or launching new products and building territories.

Familiarity with remote medicine services (telehealth) or regional and rural healthcare networks.

High project management, communication and negotiation skills.

Ability to build robust networks of influence across functions and key stakeholders.

What’s next? - How to apply

If you would like to be part of this highly driven and successful team, please submit your CV addressing the key criteria above.

You must have the right to live and work in this location to be considered for this opportunity.

It is our policy not to accept speculative resumes from recruitment agencies.

Position Area                                                                                         

Human Pharma

Position Location

QLD

Organization

Boehringer Ingelheim - Australia

Schedule

Full-Time

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