Site Engagement Lead

Job Purpose

Through his/her leadership, the Site Engagement Leader is accountable for developing, managing and overseeing long-term and strong relationships with strategically and operationally important sites and institutions. It includes building and enhancing the image and reputation of GSK with sites locally and providing an interface between GSK and the sites to create an optimal clinical trials environment to generate results in a timely manner with high-quality outputs.

Key Responsibilities 

Develop a site engagement plan, and lead the development and expansion of institutions / sites building and nurturing relationships across site types, including academic centers, community practices and emerging site models that support delivery of the GSK R&D portfolio; develop the GSK portfolio of clinical investigator sites through partnerships to attract more studies in the country, ensuring development, co-ordination and oversight of partnership activities conducted with institutions / sites where high potential of patient recruitment, quality of data and technical support exist.

Drive collaboration with Japan Development, Japan Medical Affairs, and leadership teams (including the central site engagement and the Local Operating Company (LOC)) regarding the development of partnerships and updates to existing ones; Build and maintain strong, trusted relationships with investigators, research coordinators, and site leadership.

Give an operational vision of the future GSK clinical research therapeutic areas and GSK portfolio to key external stakeholders to anticipate partnerships and to help research institutions and sites better prepare the arrival of clinical trials.

Provide strategic input for operational excellence, process efficiency and trial delivery both internally and externally; identify and share best practices at internal cross functional process improvement teams, contributing to efficient and consistent ways of working to optimizing quality and productivity across LOC / region / global site network as appropriate.

Drive performance, by putting in place mutually agreed KPI targets (quality and performance) and organizing regular, periodic performance reviews with the different external partners track compliance with mutually agreed action plans, implementing targeted solutions to reduce cycle times across the study lifecycle and optimize enrolment; participate in/lead site visits to deliver targeted operational support and address site-specific challenges.

Work closely with sites and with members of the LOC Clinical Operations Department to proactively identify bottlenecks at both the study and site level and any risks to quality and compliance and to develop and implement mitigation plans to address these risks, supporting corrective actions to ensure successful outcomes

Collaborate with planning and Feasibility teams, Clinical Operations and Medical Affairs to drive optimal site placement and study performance; can lead / contribute to high level country feasibilities for new TAs and support the local teams with feasibilities and partner with cross functional teams to optimize site activation timelines (regulatory packets, budgets/CTAs, onboarding, training) as appropriate.

※職務内容および勤務地の変更範囲は会社の定めるところとする。

Basic Qualification

Bachelor’s degree in related discipline, preferably in life science, or equivalent experience

Minimum 5 years’ experience in clinical research operations or similar positions in the pharmaceutical industry

Therapeutic area experience in Oncology, Respiratory or Hepatology

Solid knowledge of ICH-GCP, local regulations and regulatory processes, and excellent understanding of the Clinical Operation Process, including monitoring

Demonstrated leadership skills and experience working in matrix teams

Strong client relationship and stakeholder management abilities

Agility to adapt to evolving strategic, operational, and pipeline landscapes

Fluent level of Japanese and Business level of English (spoken and written)

※日本での就労資格を有すること。

Preferred Qualification

Demonstrated track record of establishing and growing partnerships with strategic sites / institutions

Solid knowledge of and enthusiasm for digital solutions and technology; experience helping others on their digital and technology growth journeys

Experience in designing, creating, and developing new and innovative ways of working (both across functions and externally)

Demonstrated knowledge of industry trends, with the ability to anticipate the evolution of clinical research and to propose strategic plans to optimize delivery

Strong analytical and synthesis skills, including data story-telling

Adaptability and a bias for action; anticipates and recognizes potential and present obstacles and proactively works to prevent, overcome and/or resolve them

Approaches change positively, helping self, team, and the business adapt. Views change as an opportunity to enhance performance and deliver added value.

Acquire and maintain therapeutic area and product knowledge across GSK portfolio

Skills

Agile Thinking, Business Acumen, Clinical Development, Clinical Research, Clinical Sciences, Clinical Trial Designs, Communication, Creativity, Decision Making, Fostering Collaboration, Good Clinical Practice (GCP), Influencing Without Authority, Pharmaceutical Industry, Project Management, Time Management

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact APACRecruitment.Adjustments@gsk.com . Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

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