Site Administrative Coordinator - RQS Billerica
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Work Your Magic with us! Start your next chapter and join EMD Serono.
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Your Role:
You'll be the go-to administrative resource for a dynamic, growing team within our Global Regulatory Affairs, R&D Quality and Global Patient Safety (RQS) organization at our Billerica, MA site. In this role, you'll keep the team running smoothly - coordinating schedules, managing travel, supporting onboarding, and handling the day-to-day logistics that let our scientists and regulatory professionals focus on what they do best.
You'll also serve as backup support for our Leadership Team coordinator when needed, stepping in to keep operations on track. If you're organized, proactive, and thrive in a fast-paced environment where no two days are the same, this role is for you.
Coordinating meetings, calendars, room bookings, and logistics for RQS team members
Managing travel arrangements and expense processing for the team
Supporting onboarding of new hires, from workspace setup to orientation scheduling
Handling mail, deliveries, supply orders, and on-site vendor services
Taking meeting notes and distributing minutes
Greeting visitors and new staff at the Billerica site
Providing backup administrative coverage for the RQS Leadership Team as needed
Who You Are
Minimum Qualifications:
High school diploma or GED
2+ years of administrative support experience in a professional office environment
Preferred Qualifications:
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
Strong organizational skills with the ability to manage multiple priorities
Professional written and verbal communication skills
Ability to handle confidential information with discretion
Experience in a pharmaceutical, biotech, or life sciences environment
Familiarity with SharePoint, collaboration tools, or project tracking platforms
Experience supporting both individual contributors and senior leadership
Familiarity with SAP or HR systems
Interest in or experience with digital productivity tools and AI-assisted technologies (e.g., workflow automation, AI writing tools)
Pay Range for this position: $40-$62 per hour
The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
Job details
How this role compares
Computed from every other active Facilities & Administration role in our database, not just this employer's listings.
We currently track 387 comparable Facilities & Administration roles across 90 biopharma companies.
Salary context
94 of 387 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 387 comparable roles
+ 39 more countries
Seniority mix
169 of 387 peers have a known seniority level
Therapeutic area mix
6 of 387 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.