About this opportunity
Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
About the Role
An experienced ServiceNow AI Architect Lead to shape and drive the next generation of AI-powered solutions on the ServiceNow platform. This is a strategic leadership role responsible for defining enterprise-wide AI architecture standards, governing solution designs, and enabling scalable AI adoption across business functions.
What You'll Do
Lead the design and evolution of the ServiceNow AI target architecture.
Establish architecture standards for AI models, agents, prompts, integrations, and reusable AI components.
Define technical principles for scalability, resiliency, security, and operational excellence.
Review and approve AI solution designs, ensuring alignment with enterprise architecture and governance standards.
Partner with business leaders, product owners, enterprise architects, and engineering teams to deliver business value through AI innovation.
Drive best practices for Responsible AI, data privacy, security, and regulatory compliance.
Evaluate emerging AI technologies and translate them into practical enterprise solutions.
Serve as a thought leader and trusted advisor for AI strategy and architecture.
What We're Looking For
Required
Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field.
10+ years of enterprise application architecture experience.
5+ years of hands-on ServiceNow architecture experience.
Strong expertise in Generative AI, Large Language Models (LLMs), AI Agents, intelligent automation, and enterprise integrations.
Deep understanding of ServiceNow platform architecture and AI capabilities.
Experience defining enterprise architecture standards and governance frameworks.
Excellent communication and stakeholder engagement skills.
Preferred
Experience with AI governance programs, AI Control Tower, and Responsible AI frameworks.
Knowledge of Azure OpenAI, Microsoft Copilot, AWS Bedrock, Google Vertex AI, or comparable AI platforms.
Experience leading enterprise-scale AI transformation initiatives.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
Job details
How this role compares
Computed from every other active Information Technology role in our database, not just this employer's listings.
We currently track 1649 comparable Information Technology roles across 98 biopharma companies.
Salary context
226 of 1649 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 1649 comparable roles
+ 38 more countries
Seniority mix
980 of 1649 peers have a known seniority level
Therapeutic area mix
9 of 1649 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.