Senior Specialist - IT Site Shared Services
About this opportunity
At Bristol Myers Squibb, our employees often ask, “Who are you working for?”, a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.
Position Summary
The IT Infrastructure Engineer will support the IT Infrastructure technology required to start-up the Cell Therapy Facility for BMS in Leiden.
Besides in-depth knowledge and experience with IT Infrastructure, the candidate must possess excellent communication skills, strong can-do attitude, flexibility, helicopter view and must be savvy working with both technology and business partners across the international organization.
QUALIFICATIONS
Job duties include:
IT Infrastructure troubleshooting including Network, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.
Responsible for the IT Life Cycle Management (LCM) program as well as the roadmap for all the above listed IT Infrastructure.
Be the CTF IT Cybersecurity Point Of Contact (POC) and own the system patching effort for various local IT systems.
Monitor, track and reduce ServiceNow tickets related to IT Shared Services.
Manage spares and inventory for IT Infrastructure.
Accountable for uninterrupted 24/7 operation of manufacturing systems for CAR-T manufacturing.
Responsible for creating SOP, WI and qualification of the equipment’s and the documentation.
Responsible to manage the shared computers in the Clean Room Area.
Knowledge, Experience and Skills:
5 + years of experience as an Infrastructure Engineer.
Knowledge of process automation system is beneficial
Core competencies include, communication skills, problem-solving, flexibility to react to changing business needs, ability to meet deadlines and a commitment to self-development
Strong interpersonal skills and the ability to work in a team environment
Ability to work independently and within cross functional teams
Installation and maintenance of the Hardware like label Printers, Scanners, and IT peripherals
Knowledge of Desktop installation and support.
Basic Knowledge on servers, data center, firewalls, Network.
Basic knowledge on the Lab systems.
Knowledge of ServiceNow, CMDB.
#LI-Hybrid
Disclaimer: For any third parties or external agencies, please, be informed we do not accept unsolicited requests, proposals, applications or profiles for any of our roles at BMS.
We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.
How We Work
Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection .
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If this posting is missing required information required by local law or incorrect, contact BMS at TAEnablement@bms.com with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.
R1607224 : Senior Specialist - IT Site Shared Services
Job details
How this role compares
Computed from every other active Information Technology role in our database, not just this employer's listings.
We currently track 608 comparable Senior Information Technology roles across 60 biopharma companies.
Salary context
101 of 608 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 608 comparable roles
+ 27 more countries
Seniority mix
608 of 608 peers have a known seniority level
Therapeutic area mix
4 of 608 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.