Senior Digital Product Manager - Procure To Pay

Career Category

Procurement

Job Description

About Amgen

If you feel like you are part of something bigger, it’s because you are. At Amgen, our shared mission, to serve patients, drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together, researching, manufacturing, and delivering ever-better products that reach millions of patients worldwide. It’s time for a career you can be proud of. Join us.

About the role

Role description

Let’s do this. Let’s change the world. This role is the business product owner for technology, data and AI across Amgen’s Procure-to-Pay (P2P) process, from intake and requisition through purchase order (PO), receipt, invoice and payment. It translates the Global Procurement roadmap into a prioritized portfolio that improves automation, user experience and financial control.

Based in Hyderabad, this role connects intake and guided buying, SAP Ariba, SAP S/4HANA, supplier onboarding and contract management. It leads business priorities, requirements and acceptance with P2P process owners, Finance/AP, Technology and delivery partners across the US, Europe and JAPAC.

Finance/AP and Treasury retain payment authorization and execution; Technology leads architecture, engineering and technical operations. The P2P Technology Lead aligns partners on outcomes, commitments and escalations.

Roles and responsibilities

P2P technology strategy and roadmap

Own the P2P product vision and technology roadmap within the Global Procurement technology and AI plan; prioritize investments against business value, risk, total cost of ownership and delivery dependencies.

Lead delivery of P2P automation priorities such as touchless PO and invoice processing, AI-enabled AP recovery and overpayment detection, payment-term harmonization, card program enhancements and catalog expansion.

;">Lead delivery of P2P automation priorities such as touchless PO and invoice processing, AI-enabled AP recovery and overpayment detection, payment-term harmonization, card program enhancements and catalog expansion.;">Lead delivery of P2P automation priorities such as touchless PO and invoice processing, AI-enabled AP recovery and overpayment detection, payment-term harmonization, card program enhancements and catalog expansion.

Evaluate next-generation SAP Ariba and embedded AI capabilities against business needs, release availability, integration readiness and adoption costs; recommend where to use native capability or a partner solution.

Define touchless processing by process stage, with agreed eligibility, exclusions and controls. For invoices, distinguish processing without manual intervention from invoice receipt to ready-to-pay status from payment authorization and execution.

Platform integration and ERP readiness

Lead business requirements for connected intake, procurement, supplier and contract workflows; ensure accurate transfer of approvals, purchasing data and transaction status across systems.

Partner with the SAP S/4HANA program on open-PO transition, supplier master data, tax determination and e-invoicing; lead P2P business readiness for data reconciliation, end-to-end testing and cutover.

Champion buying-channel compliance, including No PO–No Pay where applicable, guided routing, catalogs and approved exception handling in line with policy.

AI automation and data foundations

Shape and scale P2P automation and AI use cases, including requisition validation, invoice capture and matching, receipt workflows and duplicate-payment detection; define baselines, acceptance criteria and pilot-to-scale decisions.

Partner with Technology and control owners to define AI access limits, evaluation criteria, human review and audit trails; monitor errors and false positives, with escalation and fallback procedures.

Manage technology vendors and pilot partners through scoping, value validation and scale decisions; review business performance, service commitments and ongoing costs with the relevant owners.

Define P2P data requirements for the enterprise data platform; work with data owners on quality, common identifiers, lineage and access so requisition, PO, receipt, invoice and payment records can be reconciled and analyzed.

Portfolio governance and delivery

Represent P2P in Source-to-Pay portfolio and program increment (PI) planning; maintain a prioritized backlog with clear business requirements, acceptance criteria, capacity, dependencies and committed or deferred scope.

Balance run work (platform operations, upgrades, controls, mandatory changes) with transformation capacity, and govern each accordingly.

;">Balance run work (platform operations, upgrades, controls, mandatory changes) with transformation capacity, and govern each accordingly.;">Balance run work (platform operations, upgrades, controls, mandatory changes) with transformation capacity, and govern each accordingly.

Agree KPI baselines, definitions, targets and owners with P2P and Finance/AP. Track touchless invoice rate, e-invoice adoption, first-pass match rate, cycle time, cost per invoice and on-time payment, alongside adoption and service performance.

Report realized benefits with Finance validation, separating cost savings, capacity released, working-capital impact and recovered cash; avoid double counting benefits across initiatives.

Platform operations and controls

Coordinate business response to critical P2P incidents with Technology and support partners; prioritize restoration, root-cause fixes and the elimination of recurring exceptions.

Embed SOX requirements, segregation of duties, approval controls, audit evidence and data protection in requirements and testing; support control owners in resolving technology-related audit findings.

Agree business release and service-readiness criteria, including regression testing, support handover and continuity arrangements for critical buying and invoicing workflows.

Stakeholder engagement and change

Partner closely with P2P global process owners, Finance/AP, Accounting, Tax, Treasury, Compliance and Technology to convert pain points into prioritized, policy-aligned solutions.

;">Partner closely with P2P global process owners, Finance/AP, Accounting, Tax, Treasury, Compliance and Technology to convert pain points into prioritized, policy-aligned solutions.;">Partner closely with P2P global process owners, Finance/AP, Accounting, Tax, Treasury, Compliance and Technology to convert pain points into prioritized, policy-aligned solutions.

Lead business readiness, supplier enablement, training and hypercare with change partners; use adoption, user feedback and exception trends to improve the buying and invoicing experience.

Lead and develop business analysts and digital product associates; set clear accountabilities, coach product and P2P skills, and coordinate managed-service and technology delivery resources.

What we expect of you

Must have skills

Deep, hands-on knowledge of end-to-end P2P processes (requisition, PO, receiving, invoice, matching, payment) and associated controls.

;">Deep, hands-on knowledge of end-to-end P2P processes (requisition, PO, receiving, invoice, matching, payment) and associated controls.;">Deep, hands-on knowledge of end-to-end P2P processes (requisition, PO, receiving, invoice, matching, payment) and associated controls.

Strong functional experience with SAP Ariba and SAP ECC/S/4HANA procurement-to-finance integration, including approval workflows, invoice matching, supplier data and interface issue resolution.

Proven record of leading procurement technology implementations, integrations and upgrades in a product or program ownership role.

Proven record of leading procurement technology implementations, integrations and upgrades in a product or program ownership role. Proven record of leading procurement technology implementations, integrations and upgrades in a product or program ownership role.

Experience delivering P2P automation or AI-enabled improvements with measurable outcomes, clear acceptance criteria and appropriate business controls.

Ability to build business cases, prioritize a product backlog, manage delivery under capacity constraints and validate benefits using process and transaction data.

Ability to translate business needs into functional requirements, test scenarios and acceptance decisions, partnering effectively with architects, engineers and Finance control owners.

Good to have skills

Experience with intake/orchestration, contract lifecycle management and supplier onboarding platforms.

Experience with intake/orchestration, contract lifecycle management and supplier onboarding platforms.;">Experience with intake/orchestration, contract lifecycle management and supplier onboarding platforms.

Familiarity with AP recovery, payment-term harmonization, virtual card programs and catalog/punch-out management.

Familiarity with AP recovery, payment-term harmonization, virtual card programs and catalog/punch-out management.; Familiarity with AP recovery, payment-term harmonization, virtual card programs and catalog/punch-out management.

Working knowledge of enterprise data platforms, BI tools or process mining, and familiarity with intelligent document processing, RPA or agentic AI.

Experience in pharmaceutical/biotech or other regulated, SOX-governed environments.

Experience in pharmaceutical/biotech or other regulated, SOX-governed environments.; Experience in pharmaceutical/biotech or other regulated, SOX-governed environments.

MBA or relevant SAP, product management, Agile or continuous-improvement certification. MBA from premier B School preferred.

Soft skills

Executive presence;">Executive presence;">Executive presence; able to frame trade-offs and decisions for senior leaders.

Ability to influence without authority across Procurement, Finance and Technology.

;">Ability to influence without authority across Procurement, Finance and Technology.;">Ability to influence without authority across Procurement, Finance and Technology.

Comfort with ambiguity and a bias for structured, evidence-based decisions.

;">Comfort with ambiguity and a bias for structured, evidence-based decisions.;">Comfort with ambiguity and a bias for structured, evidence-based decisions.

Strong verbal and written communication;">Strong verbal and written communication;">Strong verbal and written communication; effective with global, virtual teams.

People leadership with a focus on coaching and team outcomes.

;">People leadership with a focus on coaching and team outcomes.;">People leadership with a focus on coaching and team outcomes.

Basic qualifications

Bachelor’s degree in Information Technology, Engineering, Business Administration, Finance or a related field.

At least 12 years of relevant business experience, including at least 6 years in procurement or P2P technology.

At least 2 years leading teams or cross-functional delivery.

Equal opportunity statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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