Ruminant Specialist (Wales, United Kingdom, Birmingham)

THE POSITION

As a Ruminant Specialist within the Farm Animal team, the role is responsible for developing and managing a portfolio of veterinary and agricultural customer accounts to deliver sustainable business growth for Boehringer Ingelheim Animal Health. Success in the role requires the ability to build strong customer partnerships, identify commercial opportunities, utilise data and insights effectively, and execute account strategies that create value for both customers and the business.

The role combines commercial expertise, account management, technical knowledge and stakeholder engagement to support portfolio growth and achieve business objectives within the ruminant sector.

This is a field-based role covering North Wales and central England, with approximately 80% of time spent visiting customers across the territory and the remaining time dedicated to home-based work and occasional travel for business meetings and events.

 

TASKS & RESPONSIBILITIES

Commercial Performance & Account Management

Manage a defined portfolio of ruminant veterinary, and agri-merchant accounts to deliver sales targets and sustainable business growth

Develop, implement and maintain strategic, national and local account plans aligned to business objectives and customer needs

Monitor account performance, identify opportunities for growth and implement actions to maximise commercial outcomes

Build and maintain strong relationships with veterinary professionals, key account stakeholders, customers and decision-makers across assigned territories

Utilise multi-channel engagement approaches to maximise customer reach and effectiveness

Support the implementation of national business strategies and key brand initiatives within assigned accounts

Identify and develop mutual growth opportunities that create measurable value for both customers and Boehringer Ingelheim Animal Health

Business Development & Customer Partnership

Develop an in-depth understanding of customer businesses, priorities and challenges to deliver tailored commercial solutions

Analyse customer, sales and market data to generate actionable insights and inform account strategies

Identify new business opportunities and support account growth through effective planning and execution

Collaborate with customers to develop business plans that support mutual objectives and long-term partnerships

Leverage commercial acumen and financial understanding to drive value-based discussions and recommendations

Market, Product & Technical Expertise

Maintain a strong understanding of the ruminant market, disease areas, industry developments and customer needs

Monitor competitor activity, market trends and emerging opportunities to support business planning and account development

Maintain a high level of technical and commercial knowledge relating to Boehringer Ingelheim and competitor products

Provide first-line responses to product and technical enquiries in accordance with company policies and procedures

Gather and share customer, market and competitor insights with relevant internal stakeholders to support strategic decision-making

Cross-Functional Collaboration

Work closely with Sales Managers, Veterinary Advisers, National Account Managers, Customer Leads, Brand Managers, Marketing teams and Business Administration colleagues to deliver coordinated customer solutions

Ensure customer opportunities, leads and business requirements are communicated and supported effectively across the organization

Translate complex customer and market data into clear insights to support business planning and decision-making

Escalate customer issues appropriately and support their timely resolution

Compliance & Governance

Ensure all activities are conducted in accordance with company policies, SOPs, industry regulations and the NOAH Code of Practice

Maintain a strong understanding of the commercial and regulatory environment relevant to animal health

Always Uphold the professional image and reputation of Boehringer Ingelheim

Operate in accordance with BI values, compliance standards and ethical business practices

Complete all mandatory compliance and governance training within required timelines

 

REQUIREMENTS

Education

Degree educated or equivalent relevant experience

Skills & Experience

Proven account management experience with the ability to develop and execute effective customer business plans

Strong commercial acumen and financial understanding with the ability to identify and deliver growth opportunities

Excellent stakeholder management, relationship-building and influencing skills

Strong sales and account management capabilities within a customer-focused environment

Ability to analyse sales, customer and market data and translate insights into actionable plans

Excellent communication and interpersonal skills with the ability to engage a broad range of customer stakeholders

Strong planning, organisation and prioritisation skills with the ability to manage multiple priorities effectively

Sound understanding of the animal health, agricultural or related commercial environment

Strong technical aptitude with the ability to maintain knowledge of products, disease areas and industry developments

Ability to work independently while collaborating effectively across cross-functional teams

Valid driving licence and willingness to travel extensively within the assigned territory

 

WHY THIS IS A GREAT PLACE TO WORK

Boehringer Ingelheim has been recognised as a Top Employer in the UK, demonstrating our commitment to building an exceptional workplace through strong people practices and supportive HR policies.

Learn more:  https://www.boehringer-ingelheim.co.uk/careers/uk-careers/why-great-place-work

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