About this opportunity
Job Summary
The Scheduler will schedule all routine and non-routine medical services with various local healthcare providers for an assigned patient population. In addition, the Scheduler will perform a variety of receptionist, clerical, record keeping and miscellaneous duties in support and care of services provided in an outpatient or inpatient medical setting.
Essential Duties and Responsibilities
Essential and other important responsibilities and duties may include but are not limited to the following:
Daily confirmation of all on-site clinic and off-site appointments.
Receive, screen and coordinate telephone calls from healthcare providers.
Assist with maintaining and updating all provider addresses and phone numbers
Receive incoming correspondence and review/forward to appropriate staff.
Perform a variety of administrative duties including but not limited to answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
Provide excellent customer service to all internal and external customers.
Obtain patient information at the time of admission and assist in filling out forms, relevant documents, and case histories.
Make and distribute daily schedules for doctors and staff.
Maintain and update physician and patient data.
Manage the front desk operations.
Support research staff by coordinating clinical scheduling for clinical trial participants.
Other duties as assigned.
Required Education and Experience
High School Diploma or GED
Bachelor's degree and/or certificate program preferred
Three years of medical clinic administrative or medical scheduling experience preferred
Why Join Us?
At NEXT Oncology (an Avacare Business), you’ll be part of a mission-driven team that values collaboration, precision, and patient safety. Our IDS team is known for its supportive culture, strong communication, and commitment to excellence in clinical research.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $25,900.00 - $64,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Job details
How this role compares
Computed from every other active Clinical Development role in our database, not just this employer's listings.
We currently track 1416 comparable Clinical Development roles across 101 biopharma companies.
Salary context
427 of 1416 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 1416 comparable roles
+ 42 more countries
Seniority mix
956 of 1416 peers have a known seniority level
Therapeutic area mix
203 of 1416 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.