About this opportunity
Title:
OT Support Engineer
Company:
Ipsen Biopharm Ltd
About Ipsen:
Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.
Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!
For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram .
Job Description:
At Ipsen, we are committed to improving the lives of patients, with a special focus on advancing neuroscience therapies. Our Wrexham site is a vital part of this mission, delivering cutting-edge solutions in a dynamic and collaborative environment. We are proud to be winner of Pharma Company of the Year 2025, Great Place to Work certified and a Shingo Bronze Medallion holder, reflecting our commitment to excellence, innovation, and continuous improvement.
With a recent £24 million investment in the site and a further £86.4 million expansion underway, there has never been a more exciting time to join us. If you are passionate about making an impact and want to be part of a team that values growth, innovation, and excellence, then Ipsen could be where you thrive!
Are you passionate about technology and its impact on manufacturing? We're looking for an OT Support Engineer to play a vital role in supporting the systems that keep our site running efficiently and ensure the continuous supply of products to patients.
Working closely with Production, Maintenance, Quality, and Engineering teams, you'll provide technical expertise across manufacturing and laboratory systems, helping to maintain system reliability, drive continuous improvement, and support exciting investment and automation projects across the site.
Key responsibilities:
Provide technical support for manufacturing and laboratory IT/OT systems to ensure reliability, compliance, and performance.
Troubleshoot critical issues, perform root cause analysis, and drive effective resolutions.
Support system lifecycle activities including validation, maintenance, disaster recovery, and obsolescence management.
Identify and implement improvements to manufacturing and laboratory systems that enhance operational efficiency.
Partner with vendors and internal stakeholders to deliver high-quality support and project outcomes.
Contribute to capital projects through system design, testing, commissioning, qualification, and handover activities.
Knowledge, skills and experience:
Prior experience in a similar position
Good communication skills. Able to keep multiple stakeholders informed
Regulatory knowledge e.g. GAMP5, FDA 21 CFR11, EU ANNEX 11.
Ideally experience gained in the pharma industry
Apply Today
If you have experience with industrial IT infrastructure, Windows Server environments, virtualisation, databases, or manufacturing technology systems and are looking to make a real impact within a highly regulated manufacturing environment, we'd love to hear from you. Join us and help shape the future of our manufacturing technology landscape.
#LI-Onsite
We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.
Job details
How this role compares
Computed from every other active Manufacturing & CMC role in our database, not just this employer's listings.
We currently track 3634 comparable Manufacturing & CMC roles across 172 biopharma companies.
Salary context
887 of 3634 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 3634 comparable roles
+ 56 more countries
Seniority mix
1607 of 3634 peers have a known seniority level
Therapeutic area mix
26 of 3634 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.