Medical Executive - Western Cape (Cape Town, ZA)

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Job Purpose

To effectively promote Servier's pharmaceutical products to healthcare professionals, providing detailed product information and scientific benefits, thereby driving sales targets and enhancing patient care within the assigned territory.

Sales Target Implementation

Meet requirements in terms of required: Customer call rates

Customer frequency

Customer coverage

Out of one-to-one contacts

CPD activities

Display strong territory knowledge, including: Territory demographics

Sales data and business plans

Customer profiles

Route Planning

Workflow processes and system and administrative requirements

Marketing intelligence.

Conduct customer sales analysis, implement structured call planning, and identify growth opportunities through effective segmentation and development strategies.

Drive product promotion ethically by engaging healthcare professionals, supporting increased prescriptions and pharmacy sales in line with company strategy.

Develop business plans, coordinate CPD-accredited meetings, and ensure compliance with speaker and event obligations to support professional education.

Maintain up-to-date product knowledge, share field insights with management, and collaborate across teams to contribute to broader business initiatives.

Risk and Compliance Support

Attend all team meetings and national sales conferences.

Comply with relevant regulatory and Servier system, policy and process requirements.

Understand the risks relating to code compliance, internal and external regulations and pharmacovigilance and display proactivity in identifying, mitigating and/or escalating risks to relevant stakeholders promptly.

Adhere to internal and external approval processes.

Fulfill mandated compliance training requirements (face-to-face and e-learning).

Maintain accurate, updated paper and electronic files and records for easy retrieval and ensure the two systems interface accurately.

Able to absorb and recall technical medical information efficiently

Stakeholder Liaison

Build and sustain strong, professional relationships with internal Servier staff through regular, open communication at all levels.

Collaborate closely with the Sales team to support the achievement of performance targets and business objectives.

Establish and maintain credible relationships with external stakeholders to advance Servier’s strategic goals.

Liaise with Training, Medical, and Marketing departments to source and deliver accurate, relevant information requested by customers.

Represent Servier at local specialist congresses and create opportunities to engage and influence diverse customer groups.

Take ownership of tasks, proactively manage stakeholder expectations, and participate in internal committees to support team and organisational success.

Sales Reporting and Administration

Maintain accurate records of all sales activities and customer interactions in accordance with company and regulatory requirements.

Prepare regular reports for sales management, detailing achievements, challenges, and market insights.

Manage and report all expenses in line with the approved budget, including submitting daily expenses and tracking spend against targets.

Drive cost efficiencies by adhering to company financial guidelines and promoting responsible use of resources.

Qualifications and Experience

Degree in science-related field or equivalent qualifications.

Post-graduate Degree in health sciences or related fields.

1-3 years of experience in the pharmaceutical industry

Competency and Core Skills

Provides specialist insights.

Drives continuous professional development.

Shares knowledge.

Reports information

Displays attention to detail

Communicates with clarity

Builds relationships

Thinks connectively

Learns continuously

Displays discipline and personal organisation

Computer Skills: Proficiency in using Microsoft Office Suite and other relevant software.

Whatever your area of expertise, your work within the Servier Group helps advance therapeutic progress for the benefit of patients. You will be part of teams recognized for their scientific excellence and reach your full potential in a professional environment that encourages you to develop yourself. Tailor-made onboarding journeys, mobility opportunities, quality trainings, responsible management, team spirit... All this and more in a workplace focused on your well-being.

At Servier, we are committed to therapeutic progress to serve patient needs. We put the diversity of our employees as a source of richness for the fulfillment of this vocation.

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