Head of Commercial Development

Position Summary :

The Head of Strategy & Business Development is the growth architect for Process Solutions South Korea.

The role will broaden the business beyond its current customer concentration by identifying attractive markets, building relationships with new and existing customers, developing strategic partnerships, and converting high-potential opportunities into measurable commercial results.

The role combines strategy with hands-on business development. It will apply PS Evolve principles, customer segmentation based on current value and future potential, differentiated coverage, stronger technical deployment, and focused Business Development / Commercial PMO support, to improve commercial impact and customer centricity.

Your Role

A. Strategy and business diversification  

Develop the South Korea PS growth strategy across customer segments, portfolios, modalities, channels, partnerships, and adjacent markets by working with Business Partners including BP&I.

Identify and prioritize opportunities to diversify revenue through new customer groups, new logos, Emerging Biotech, Korea Top Pharma, strategic CDMOs, new applications, and emerging modalities.

Use market forecasts, customer pipeline maturity, funding activity, molecule and modality trends, competitive intelligence, and purchasing data to shape clear commercial choices.

Translate global and APAC priorities into local plans with milestones, resource requirements, risks, and measurable business impact.

Lead annual and multi-year strategic planning, linking strategic choices to pipeline creation, customer value, revenue growth, and execution.

B. New business development and opportunity creation  

Identify, qualify, and pursue complex or strategic opportunities aligned with PS growth priorities; maintain a balanced pipeline of new logos, partnerships, expansion opportunities, and new markets.

Build senior relationships across customer executive, procurement, technical, manufacturing, quality, and development stakeholders.

Lead customer discovery and develop differentiated value propositions that communicate measurable incremental value.

Prepare executive pitches, proposals, business cases, and strategic account narratives with Territory Heads, CA, MSAT/TSS, Marketing, Finance, Quality, Operations, and Regulatory.

Move opportunities from insight through qualification, proposal, negotiation, close, and post-deal handoff with clear owners and next actions.

C. Market penetration and customer expansion   

Identify whitespace across existing accounts, sites, plants, portfolios, applications, modalities, and indications to increase penetration and share of wallet.

Partner with Territory Heads to grow high-potential Invest and Scale accounts, selectively expand Optimize accounts, and seed long-term opportunities in Incubate accounts.

Create repeatable plays for cross-selling, platform adoption, strategic partnerships, and conversion of high-value opportunities.

Monitor competitor activity, win/loss patterns, conversion, opportunity aging, and penetration progress; intervene early when performance is below plan.

D. PS Evolve implementation and commercial effectiveness    

Translate future-potential segmentation into practical local priorities across Monitor, Optimize, Incubate, Invest, and Scale customer groups.

Clarify roles and hand-offs across Account Management, Inside Sales, Emerging Biotech, CA, MSAT/TSS, Business Development, Commercial PMO, Marketing, and Operations.

Deploy the right commercial and technical capabilities to priority opportunities and enable Account Managers to spend more time in high-value customer-facing activities.

Turn Evolve principles into workflows, governance, KPIs, enablement, and feedback loops; drive adoption and continuous improvement through workshops and field use cases.

E. Strategic deals, partnerships, and execution                   

Co-create enterprise and mega-deal strategies, including long-term commercial proposals, capacity and supply-security narratives, expansion cases, and executive governance.

Develop strategic partnerships with customers, distributors, ecosystem partners, and OnePS stakeholders to expand reach and accelerate adoption.

Orchestrate complex initiatives across commercial, technical, quality, regulatory, supply, operations, finance, and legal teams; establish milestones, risks, decision rights, and escalation paths.

Bridge to global plants, supply hubs, M Lab collaboration centers, distribution partners, and APAC teams to remove execution barriers.

Who you are:   

Experience and expertise        

Typically 15+ years of progressive experience in commercial strategy, business development, sales, account management, marketing, commercial operations, or related leadership roles in Life Sciences,

Bioprocessing, Biopharma, CDMO, laboratory technologies, or adjacent industries."

Demonstrated success in new business development, customer acquisition, strategic partnerships, account expansion, market penetration, or business diversification.

Strong understanding of bioprocessing workflows and customer buying dynamics, including upstream/downstream processing, single-use, filtration, chromatography, cell culture media, process chemicals, and relevant modalities."

Experience converting market and customer data into segmentation, prioritization, go-to-market choices, opportunity plans, and measurable outcomes.

Proven ability to lead complex, multi-stakeholder opportunities in a regional or global matrix organization.

Leadership capabilities    

Strategic and commercial: sees the bigger picture and turns it into clear customer and revenue actions.

Growth-oriented and customer-centric: combines a hunter mindset with disciplined qualification and differentiated value creation.

Data-driven: comfortable with numbers, pipeline analytics, market intelligence, scenarios, and evidence-based decisions.

Influential and collaborative: creates alignment across functions, regions, and levels without relying solely on formal authority.

Proactive and resilient: anticipates challenges, proposes mitigation, takes ownership, and remains focused on measurable results.

Clear communicator: structures complex issues into compelling narratives, executive recommendations, and actionable plans.

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