GRAPS Patient Safety Operations, Post Marketing Specialist (Europe, remote, IT)

About us

Chiesi is an international research-focused biopharmaceutical group with 90 years’ experience, operating in more than 30 countries, with its Headquarter in Parma, Italy. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here.

At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.

Diversity and inclusion are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.

Chiesi Research & Development

Our R&D team represents a fundamental asset for the business. It is divided into integrated functional areas focusing on pipeline projects including discovery and preclinical research, global technical development, drug delivery technology, clinical development, regulatory affairs, pharmacovigilance, intellectual property, quality assurance, R&D project and portfolio management.  Headquartered in the new purpose-built and fully integrated Research and Development Centre in Parma (Italy), the team also has important operations in Paris (France), Chippenham (UK), Cary (US), Stockholm (Sweden), Toronto (Canada) and Shanghai (China).

Who we are looking for

This is what you will do

To carry out pharmacovigilance (PV) operations (OPS) data collection activities in postmarketing (PM) setting regardless the therapeutic areas, including tasks connected with medical device and combination products safety reporting requirements, as applicable.

You will be responsible for

Support the GRAPS Safety Operations PM Head and Managers in ensuring that all current requirements for these activities are effectively incorporated into Chiesi processes and documented in procedures

Ensure data collection in alignment with the safety strategy for Chiesi products, from any possible source, assessment and delivery of high-quality postmarketing safety data in a timely manner, ensuring that it is correct, consistent (including reconciled), compliant and delivered to agencies

Oversight the evaluation of scientific literature at both global and local level to identify case safety reports

Oversight Company sponsored controlled websites/Apps and other social media

Participate to interdepartmental meetings inside and outside R&D

Act as the primary source of subject-matter expertise to address any questions from Chiesi staff or from external contacts regarding these operational activities and processes

Guarantee data reconciliations with affiliates and contractual partners

Support the Case Management team for activities performed by Pharmacovigilance Service Providers (PVSPs)

Support the review of PV operations-relevant sections of documents pertinent to ODCS with regards to PV topics/involvement (e.g. safety reporting requirements, PV clauses in contracts, reconciliations, vendor selection) including set-up of electronic AE/ADR reporting

Oversee PV operations activities with concerned Contract Research Organizations (CROs), including reconciliation activities; supervising PV agreements with CROs

Ensure data related to each process under the area of competency of PM PV OPS team are properly filled out in the PSMF

Open deviations related to the activities under the role and contribute to the investigation(s) and CAPA Plan implementation

For all GVP audits and inspections, serve as the expert for activities under the role, Pre-work in preparation for the audit/inspection, Direct interviews with auditors/inspectors, as required, and Follow-up on any subsequent actions and CAPAs

Actively participate in process improvement activities within the GRAPS department

Maintain compliance with relevant regulations, policies and procedures

You will need to have

We would prefer for you to have

Location

The position is based at our headquarters in Parma and offers a flexible hybrid working arrangements.

Compensation range

The budgeted salary range approved for this role is between €46.000 and €57.500. This range reflects the typical compensation expected for candidates with the experience and expertise required for the position.

Final offer may vary based on the selected candidate's skills, experience, qualifications, overall profile, and internal equity considerations.

This role is eligible to participate in an annual bonus scheme, subject to company and individual performance.

In addition, we offer a comprehensive benefits package including ,   pension, private medical insurance, wellbeing programme, flexible benefits programme and more

What we offer

No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way.

We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive.

Chiesi is an equal opportunity employer committed to hiring a diverse workforce at all levels of our business. All qualified applicants receive consideration for employment based on attitude and merit, without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military status, gender identity or expression, or any other basis protected by applicable laws. This policy applies to all aspects of employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

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