FirstStep@AbbVie - Digital Transformation Trainee
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Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube.
Job Description
Start your career where digital ideas become practical experiences.
The First Step @ AbbVie Program is designed for recent graduates who are ready to take their first steps into the professional world while contributing to a company dedicated to improving patients’ lives.
Over 12 months, you will join AbbVie’s Portugal Customer Excellence team and gain hands-on exposure todigital channels, content platforms, communications and transformation projects.
Working alongside experienced colleagues, you will learn how digital solutions can support better customer experience and more effective ways of working. You will collaborate with Commercial, Medical, technology and external partner teams gradually building your knowledge and confidence while contributing to real projects and activities.
What you will learn and experience
Throughout the program, you will have the opportunity to:
Develop practical knowledge of digital channels, content platforms and communication journeys
Learn how websites, email, WhatsApp, video and interactive content are prepared, tested and launched
Gain exposure to digital tools and platforms such as AbbVie Pro, eWizard, Veeva Vault, Brightcove and Salesforce Marketing Cloud
Learn how to support users, handle platform access requests, troubleshoot common issues and document processes Learn how digital engagement data, dashboards and trackers can be used to understand performance and identify improvement opportunities
Gain exposure to digital pilots, AI-enabled initiatives and process-improvement projects
Understand how different teams work together to deliver digital solutions and experiences
Strengthen communication, analytical, problem-solving and project follow-through skills
How you will learn
With guidance and support from the Customer Excellence team, you will have opportunities to:
Support the maintenance and continuous improvement of AbbVie Pro, including content updates, testing, corrections and release coordination
Assist in preparing and testing digital communications, including mass email, WhatsApp and automated journeys
Support the publication and updating of digital content such as videos, interactive materials, campaign links and QR codes
Help colleagues navigate eWizard and other digital tools, while developing your understanding of user needs and digital platforms Support content development, localization, quality review and publishing readiness for Commercial and Medical teams
Support user access requests, platform incidents and technical issues with BTS, global teams and external partners
Contribute to digital projects by supporting requirements gathering, testing solutions, documenting feedback and following up actions
Support digital and VAE dashboard updates, trackers and recurring reporting inputs
Develop clear process documentation and learn how structured processes contribute to accurate, timely and compliant digital activities Participate in team discussions and projects, progressively taking on defined activities as your knowledge and experience develop
Qualifications
Who we are looking for
We are looking for someone at the beginning of their professional journey who is curious, motivated to learn and interested in how digital and technology can improve the way organizations connect, communicate and work. You may be a good fit if you have:
Recent Bachelor’s or Master’s degree, completed or in progress, in Digital, Marketing, Business, Technology, Communications or a related field
Curiosity about digital transformation, customer experience, digital marketing and technology-enabled ways of working
Motivation to learn new tools, test digital experiences and work with data and structured processes
Strong organization, attention to detail and practical problem-solving skills
Clear communication skills and a collaborative mindset
Ownership, reliability and willingness to follow through
Fluency in Portuguese and strong working English, both written and spoken
Nice to have
You do not need to arrive with extensive experience. However, it would be helpful if you have had some exposure, through your studies, projects or previous internships, to one or more of the following:
Digital marketing, digital platforms, content operations or transformation projects
Web content, email marketing, forms, analytics or content-management tools
Microsoft 365
Interest in automation, Artificial Intelligence and improving digital user experiences
Additional Information
Why join First Step @ AbbVie?
At AbbVie, your first role is more than a job. It is an opportunity to learn, grow, build your network and contribute to real digital challenges while working alongside experienced professionals.
Through First Step @ AbbVie, you will develop the capabilities, confidence and business understanding to build a strong foundation for your future career.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Job details
How this role compares
Computed from every other active Data & Digital role in our database, not just this employer's listings.
We currently track 908 comparable Data & Digital roles across 90 biopharma companies.
Salary context
253 of 908 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 908 comparable roles
+ 38 more countries
Seniority mix
572 of 908 peers have a known seniority level
Therapeutic area mix
34 of 908 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.
Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.
Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.
Open in 4 locations
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.