Field Service Engineer - West London
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Your Role:
As a Field Service Engineer, you will be the technical backbone of our Life Science business. Your role is crucial in ensuring our customers receive the highest quality service and support.
Here's a glimpse of your exciting responsibilities:
Installation & Commissioning: Expertly install and commission instrumentation, predominately lab water purification systems at various client sites, ensuring optimal performance from day one.
Maintenance & Servicing: Perform regular maintenance and servicing to keep systems running smoothly, preventing downtime, and ensuring reliability.
Repairs: Diagnose and repair any issues with precision and speed, minimizing disruptions for our clients
Validation: Validate and calibrate equipment to ensure compliance with industry standards and client specifications.
Customer Support: Provide exceptional support and training to customers, empowering them to utilise our systems to their full potential.
Travel: Enjoy a dynamic role with travel predominantly around the West London area, offering new challenges and experiences every day.
Who you are:
Minimimum HNC or equivalent, in either an Engineering or Scientific discipline.
Technical Expertise: 2+ years' experience in a hands on engineering role.
Problem Solving Skills: Ability to diagnose and troubleshoot issues efficiently.
Customer focus: Excellent communication skills and customer-centric approach.
Adaptability: Flexibility to travel and adapt to varying work environments.
Team Player: Collaborative mindset and the ability to work independently.
Experience: Previous field service experience is a plus, but not mandatory. Comprehensive training and onboarding will be provided.
Generate leads for new hardware, consumables, accessories, and service contracts via the current CRM tool.
Job details
How this role compares
Computed from every other active Manufacturing & CMC role in our database, not just this employer's listings.
We currently track 2526 comparable Manufacturing & CMC roles across 157 biopharma companies.
Salary context
639 of 2526 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 2526 comparable roles
+ 55 more countries
Seniority mix
1056 of 2526 peers have a known seniority level
Therapeutic area mix
5 of 2526 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
Notify me about similar jobs
Get an email when we spot other openings like this one – same job function, comparable seniority, roles you'd actually want to see.
How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.