Director, Supply Chain Reliability
About this opportunity
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
Belgium R-110255, Ireland R-110257, Switzerland R-110256, United States of America R-096051
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
Job Function:
Project/Program Management Group
Job Sub Function:
Project/Program Management
Job Category:
People Leader
All Job Posting Locations:
Zug, Switzerland
Job Description:
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine .
We are searching for the best talent for a Director, Supply Chain Reliability!
The Director, Supply Chain Reliability is responsible for defining and leading the enterprise strategy for end-to-end performance management and supply chain reliability across Johnson & Johnson Innovative Medicine. This role integrates performance visibility, digital enablement, and reliability methodologies to proactively identify, prioritize, and resolve systemic supply chain risks.
This leader will drive the standardization of performance management practices, facilitate the deployment of enterprise scorecards and digital tools, and ensure strong linkage between operational performance and reliability-focused initiatives. Through cross-functional leadership, this role translates data into actionable insights, enabling improved service, quality, and efficiency outcomes across the E2E supply chain.
KEY RESPONSIBILITIES:
Strategic Leadership
Define and lead the enterprise-wide strategy for E2E supply chain performance management and reliability.
Establish a clear vision that connects performance insights to reliability outcomes, driving a proactive and data-driven culture across functions.
Performance Management & Governance
Own the design and deployment of standardized performance management frameworks, including enterprise scorecards, KPI definitions, and tiered review processes.
Ensure alignment and transparency from executive-level performance down to site operations.
Reliability Strategy & Execution
Develop and embed reliability frameworks to identify recurring, systemic, and high-impact supply chain issues.
Lead prioritization and governance of reliability initiatives, ensuring sustainable resolution and measurable impact on performance.
Team Leadership & Organization Development
Build, lead and develop a high-performing team focused on supply chain performance management and reliability.
Define clear roles, priorities, and development pathways while fostering a culture of accountability, innovation, and continuous improvement.
Digital Transformation and Analytics
Oversee the advancement of digital tools and platforms (e.g., OPM) to enable real-time performance visibility and insights.
Drive automation of metrics, targets, and commentary, using advanced analytics and AI to enhance decision-making.
Cross-Functional Integration
Partner across supply chain and adjacent functions to ensure alignment on performance standards, metrics, and improvement initiatives.
Influence senior stakeholders to drive accountability and adoption of standardized ways of working.
Issue Identification & Resolution
Establish enterprise methodologies for detecting performance risks and systemic issues.
Lead cross-functional deep dives and facilitate resolution of complex challenges impacting service, quality, and cost.
Operational Excellence & Continuous Improvement
Drive continuous improvement through structured performance insights, After Action Reviews, and reliability-focused initiatives.
Ensure integration of standard methodologies into performance routines and operational processes.
Capability Building & Change Management
Lead organizational change to embed performance management and reliability as core capabilities.
Develop training, playbooks, and communication strategies to drive adoption and sustainment of new ways of working.
QUALIFICATIONS:
EDUCATION:
Minimum of a Bachelor’s/University or equivalent degree is required; advanced degree or field of study in Business, Supply Chain, Engineering or related field preferred
EXPERIENCE AND SKILLS:
Required:
Minimum 10 years of relevant work experience
Experience in Supply Chain Management
Demonstrated business process ownership, with deep expertise in E2E supply chain processes (i.e., Planning, Manufacturing, Quality, Delivery, and/or Procurement)
Proven experience leading enterprise performance management systems and governance frameworks
Strong understanding of supply chain reliability, risk management, and continuous improvement methodologies
Demonstrated experience driving large-scale digital transformations, embedding new capabilities, and leading change management initiatives
Exceptional leadership and influencing skills, with the ability to align senior stakeholders across complex organizations
Strong people leadership skills, including coaching, talent development, performance management, and succession planning
Strong analytical and problem-solving capabilities, with experience translating data into strategic actions
Preferred:
Experience in pharmaceutical, healthcare, or regulated environments
Experience integrating AI and advanced analytics into supply chain decision-making
Knowledge of Johnson & Johnson supply chain operating models, systems, and performance management frameworks
Proven ability to synthesize complex operational, financial, and technical data into executive-level insights and recommendations
OTHER:
Requires proficiency in English (excellent written and verbal communication skills) to communicate effectively and professionally
May require up to 15% domestic and/or international travel
Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week
#LI-Hybrid
Required Skills:
Preferred Skills:
Analytics Insights, Budget Management, Developing Others, Give Feedback, Inclusive Leadership, Leadership, Organizational Project Management, Performance Measurement, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Regulatory Compliance, Statement of Work (SOW)
Job details
How this role compares
Computed from every other active Manufacturing & CMC role in our database, not just this employer's listings.
We currently track 280 comparable Director Manufacturing & CMC roles across 50 biopharma companies.
Salary context
136 of 280 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 280 comparable roles
+ 15 more countries
Seniority mix
280 of 280 peers have a known seniority level
Therapeutic area mix
5 of 280 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
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Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.