S.C. Sanofi Romania S.R.L. Posted September 30, 2026

Customer Service Specialist 2 Year Fixed Term

Bucharest, Romania Full time
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About this opportunity

External Job description

Job title: Customer Care Specialist

Location: Bucharest, Romania

Contract: 2 Year Fixed Term

Flexible working: Hybrid (3 days in the office, 2 days home office)

 

About the Job

As a Customer Care Specialist within our Manufacturing & Supply team in Romania, you'll serve as the key interface between Sanofi Romania and its wholesale customers, ensuring service excellence, order accuracy, and supply continuity across the local market.

This is an excellent career entry opportunity for recent graduates and early-career professionals who are eager to build their expertise in the pharmaceutical industry. You will receive hands-on exposure to customer care, supply chain operations, logistics, quality processes, and commercial collaboration, while working alongside experienced colleagues in a highly regulated healthcare environment.

You'll coordinate the timely supply of products from the local Distribution Centre, manage end-to-end order processes, and play a critical role in ensuring life-changing medicines reach Romanian patients.

Ready to get started? Join a global network that powers how Sanofi delivers, seamlessly, purposefully, and at scale. In Manufacturing & Supply, you'll help reimagine how life-changing treatments reach people everywhere, faster.

About You

Experience

Recent graduate with a Bachelor's degree, or up to 1-2 years of experience in customer service, order management, supply chain operations, logistics, or related fields

Internship, trainee, or first professional experience in customer-facing, operational, or administrative roles is considered an advantage

Strong motivation to build a long-term career within the pharmaceutical industry

Passion for learning, continuous improvement, and developing new skills in a dynamic environment

Languages:

Fluent Romanian

Advanced English

Why Choose Us?

Add the following points:

Kick-start your career in the pharmaceutical industry with a global healthcare leader

Benefit from structured training, on-the-job learning, and mentorship from experienced professionals

Develop valuable expertise in customer care, supply chain operations, logistics, quality processes, and ERP systems

Build a strong foundation for future career growth within Manufacturing & Supply and across Sanofi

Gain exposure to international collaboration and learn how medicines are supplied to patients in a highly regulated industry

Join a supportive team that values curiosity, learning, and professional development

#LI-EU

Pursue progress , discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

The salary range for this position is :lei105 600,00 - lei140 800 Final compensation will be determined based on demonstrated experience, skills, location, and other relevant factors. Employees may be eligible to participate in Company employee benefit programs.

Job details

Seniority
Not listed
Function
Manufacturing & CMC
Therapeutic area
Not listed
Location
Bucharest, Romania
Employment type
Full time

How this role compares

Computed from every other active Manufacturing & CMC role in our database, not just this employer's listings.

We currently track 2556 comparable Manufacturing & CMC roles across 172 biopharma companies.

2556Comparable roles tracked
2344Currently active
172Companies hiring similar roles
56Countries represented

Salary context

663 of 2556 peers report a salary range (USD, annualized)

Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.

This roleSubject Not listed on this posting
Lowest disclosed · Associate Director, Digital Scientific Workflows · Merck $0/hr – $0/hr (≈ $0–$0/yr)
Highest disclosed · VP, CMC Development Technical Strategy · ModernaTX, Inc. $272,200/yr – $490,100/yr
Peer group range $0 – $381,150 (median $122,400)

Where these roles are based

Top locations among the 2556 comparable roles

United States1233
India167
Germany134
France95
Ireland91
Netherlands77

+ 50 more countries

Seniority mix

1172 of 2556 peers have a known seniority level

Senior323
Manager265
Associate154
Intern/Fellow/Postdoc147
Principal88
Director79
Associate Director75
Senior Director34
Executive/VP7

Therapeutic area mix

12 of 2556 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden

Vaccines & Infectious Disease7
Rare Disease2
Oncology2
Dermatology & Aesthetics1

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Notify me about similar jobs

Get an email when we spot other openings like this one – same job function, comparable seniority, roles you'd actually want to see.

How we calculate "similar"

No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.

Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.

40%
Process Validation Expert
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Function Therapeutic area Seniority Country
25%
Sr. Director - Biologics Purification
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Function Therapeutic area Seniority Country
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Function Therapeutic area Seniority Country
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Function Therapeutic area Seniority Country
Unmatched or unknown dimensions score exactly the same: 0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.