Customer Engagement Trainee

Job title: Customer Engagement Trainee

Location: Budapest – Sanofi Commercial

About the job

Looking to launch your career at the cutting edge of healthcare? Join Sanofi for a chance to develop with mentoring and guidance from inspirational leaders while helping to make an impact on the lives of countless people worldwide.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main responsibilities

Collect and consolidate monthly digital engagement KPIs across franchises and countries, and support implementation and tracking of omnichannel engagement strategies

Contribute to digital transformation initiatives and support digital marketing campaigns, including AI-powered HCP engagement planning

Prepare performance reports, dashboards, and presentations, and support upskilling of country teams on digital tools and engagement practices

Manage administrative and system tasks across platforms: preparation of rep-triggered and HQ mails in SFMC, promo material upload and reference setup in PromoMats, and administration of events in 1CRM (creation, update, and maintenance of records)

Support translation of materials (articles, texts, videos) as needed

About you

Experience:

Ongoing university studies (active student status) studying a degree in Marketing, Business, Communications, Digital Media, Data Analytics, or a related field

Min. 20-hour availability/week

Soft and technical skills:

Strong interest in digital marketing, data analytics, and digital transformation, with a proactive and curious mindset toward AI and emerging digital tools

Advanced Excel skills and comfort working with data, reporting tools, and digital platforms (CRM/marketing automation systems a plus)

Great attention to detail, strong organizational skills, and ability to manage administrative documentation with precision

Strong collaboration and communication skills across cross-functional teams

Languages: Hungarian (Fluent), English (Intermediate)

Why choose us?

Bring the miracles of science to life alongside a supportive, future-focused team.

An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team

Flexible home office policy

You'll face challenging tasks with professional responsibilities

Trainee training program opportunity

Internship and thesis support

Paid leave for trainees

Join a great community & special event (Weekly Yoga/Pilates classes, Monthly Board Game Nights, Summer/Winter Events, Well-Being Lectures & Sport Clubs)

Pursue progress , discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !