Control Room Technician API (Clayton, NC, US)

About the Department

At Novo Nordisk, we are helping to improve the quality of life for millions of people worldwide. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains.  Our newer Active Pharmaceutical Ingredients (API) facility in Clayton, NC sits on 825,000 square-feet of state-of-the-art equipment, and houses the Fermentation, Recovery and Purification in the production of ingredients for Novo Nordisk’s innovative oral products.  At API, you’ll join a global network of manufacturing professionals who are passionate about what they do.

What we offer you:

Leading pay and annual performance bonus for all positions

All employees enjoy generous paid time off including 14 paid holidays

Health Insurance, Dental Insurance, Vision Insurance – effective day one

Guaranteed 8% 401K contribution plus individual company match option

Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave

Free access to Novo Nordisk-marketed pharmaceutical products

Tuition Assistance

Life & Disability Insurance

Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career.  Are you ready to realize your potential?  Join Team Novo Nordisk and help us make what matters.

The Position

Operate & monitor multiple plant facilities & site support systems from a centralized control center for the DAPI-US facility. Prioritize, communicate & follow up on system alarm & warning conditions & abnormal trends. Support the automation, controls & facilities engineers in operational troubleshooting & problem solving, system improvement & testing & data trends development.  Assist maintenance team with equipment & systems shutdown, start-up, LOTO & EHS permitting. Establish & maintain positive working relationships with internal & external engineering team & stakeholders.

Relationships

Reports to Manager, Operations - Utilities & RMS.

Essential Functions

Provide technical support for site & automation project execution, as required

Prioritize, communicate & follow up on alarm & warning conditions & abnormal trends on all applicable systems

Review, investigate & document system, or operational anomalies for cause & clearance

Assist in establishing & maintaining standards & operational procedures for control room & automation systems

Support the installation, commissioning, qualification & training activities for all Site Support systems & controls

Support consistent operation, maintenance & response for all control systems (BMS, PCS, Life Safety)

Support the engineers & facilities maintenance personnel as required for successful plant operations including troubleshooting & optimization activities

Adhere to all quality & environmental regulations within area of responsibility

Drive continuous process improvement using cLEAN® concepts

Adhere to all plant safety & environmental requirements in the performance of duties

Participate in systematic problem-solving efforts

Other accountabilities, as assigned.

Physical Requirements

Moves equipment &/or supplies weighing up to 33 pounds within the facility using various body positions. Routinely operates & inspects manufacturing equipment using hands. Strap & unstrap pallets using hands. Must be able to be on your feet for up to a 12-hour shift. May require corrected vision to 20/20 or 20/25 based on role. May require color vision based on role. Occasionally ascends/descends a ladder. May be required to work at elevated heights. Occasionally works around odorous &/or hazardous materials. May be required to wear latex gloves. May perform critical job functions in extremely cold work environments depending on site. May position oneself within confined spaces for inspection if required of the role. Ability to work in loud noise environments with hearing protection. May be required to secure a motorized vehicle license & operate a motorized vehicle based on the role.

Qualifications

Associate's Degree in a technical field, or an equivalent industrial, military, or vocational training combined with experience required

Minimum of five (5) years facilities/utilities experience in a manufacturing facility preferred

Minimum of two (2) years in facilities, utilities, or manufacturing automated systems control & operations required

Knowledge & experience in the operations, maintenance & design of cGMP utilities as well as working in a regulated environment (FDA, cGMP, OSHA) preferred

Proficiency in most of the following utility systems: chilled water, plant steam, compressed air, vacuum, wastewater, HVAC, vacuum, water purification, nitrogen storage/distribution & clean steam required

Prior qualification/work experience required in operating plant or facilities via control systems required

Ability to read/review design drawings (CAD) with a basic understanding of P&ID, PFD, HVAC, electrical systems & equipment schematics preferred

Understanding of technical documents such as URS, SAT, FAT, commissioning & validation protocols preferred

Understanding of complicated product documentation & standard operating procedures with attention to high-level concepts preferred

Computer literacy with associated systems preferred

Ability to prioritize equipment & system issues based on environmental or safety risk, production impact, & operational need preferred

Strong communication skills across multiple organizational levels preferred

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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