Business Operation Manager -Shanghai (上海, 中国, 上海)

Accountabilities：

1.TA Performance Management & Business Operations Excellence

-Lead the BA and Business Support team as an integrated service platform, delivering accurate performance analysis, data preparation and actionable insights for business decisions;

-Diagnose performance gaps between regions and brands, recommend corrective actions and resource shifts to TA Head and business management, and drive them to closure;

-Organize business reviews and follow up on agreed actions with business teams;

-Build a high-performance, owner-mindset team;

-Define, standardize and continuously improve TA operating processes and tools in line with HQ SOPs; ensure full compliance.

2.TA Projects Management

-Lead TA-level or cross-functional projects end to end: define scope, objectives and business case, secure resources, steer execution and deliver measurable value;

-Set project priorities, make trade-off decisions within agreed scope and escalate critical risks to TA Head/TALT;

-Align Marketing, Medicine, Market Access, Finance and other functions behind one direction and resolve cross-functional conflicts;

-Lead other TA or cross-functional projects as assigned by TA Head based on business needs.

3.TA Business Planning

-Lead TA business planning cycles (Budget, LTF, Outlook/Expectation, Cycle Plan) for the in-line portfolio in partnership with Finance, ensuring quality, accuracy and timeliness;

-Translate TA strategy into key assumptions, targets and critical initiatives; cascade targets to region, brand and channel with top-down and bottom-up alignment;

-Challenge bottom-up plans, identify gaps and propose reconciliation of targets and resource allocation to TA Head;

-Drive re-forecasting during the year and propose target or resource reallocation when business conditions change.

4.TA Business Steering & Governance

-Act as the focal point for TA Head's priority management: translate TA Head's agenda into a tracked portfolio of TA priorities with clear owners, milestones and KPIs;

-Design and run the TA operating rhythm, including TALT meetings and HQ/Corporate business reviews; set agendas, prepare decision materials and drive decisions to follow-through;

-Establish a governance framework to monitor progress, risks, decisions and action items of TA priorities, with early escalation to TA Head;

-Prepare TA Head for key internal and Corporate engagements, and drive TA-wide communication of priorities and progress;

-Consolidate TA KPIs and dashboards to provide a single view of business performance;

-Ensure consistency of planning methodology, tracking and governance across brands and regions.

Required Capabilities (Skills, Experience, Competencies)：

•Bachelor's degree or above; Master's/MBA preferred

•5-8+ years in pharma sales/business operations, SFE, commercial excellence, business planning, strategy or consulting; 2+ years people management preferred;

• Strong business acumen and understanding of frontline sales;

• Logical and structured thinking with a full-picture view and attention to detail;

• Excellent stakeholder management, communication and influencing skills;

• Owner mindset, results driven, with proven team management and adaptability.

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