Associate Director, Study Operations, Rater Services
About this opportunity
Job Overview
Associate Clinical Project Management Directors supervise, manage and provide oversight to assigned Clinical Project Management staff who manage or support studies and/or programs to ensure delivery; time and quality resulting in strong financial performance and customer satisfaction. Manage direct reports and teams in accordance with organization's policies and applicable regulations. Ensure direct report employees are fully trained; individual development is aligned; and in place to meet project and organizational needs. Able to attract; develop and retain talent.
Role & Responsibilities
Serve as the Principal (or Person) in Charge (PIC) for Cronos projects, providing overall leadership and accountability for project initiation, execution, and closeout.
Oversee project governance, ensuring compliance with Cronos and IQVIA policies, SOPs, and regulatory requirements.
Lead, mentor, and develop a team of Project Managers and Project Manager Analysts, providing guidance, support, and professional development opportunities.
Allocate resources, balance workloads, and ensure optimal team performance across multiple projects.
Facilitate project governance reviews, risk assessments, and issue escalation processes.
Act as the primary point of contact for senior/executive management regarding project status, risks, and escalations.
Ensure accurate and timely completion of project deliverables, including financial reconciliation, documentation, and archiving.
Provide operational consultation on all aspects of the Cronos service offering.
Drive process improvement initiatives and champion best practices in project management and operational excellence.
Represent Cronos Study Operations in cross-functional initiatives and strategic planning.
Support business development activities as needed, including proposal development and client presentations.
Required Knowledge, Skills, and Abilities
Proven leadership and people management skills, with experience overseeing project teams.
Strong knowledge of project governance, risk management, and compliance in a clinical research environment.
Excellent problem-solving skills and attention to detail.
Strong computer skills, including Microsoft Office applications; experience with project management tools (e.g., Smartsheet, SAP, SharePoint) preferred.
Ability to build strong business relationships and influence stakeholders at all levels.
Excellent written and oral communication skills.
Ability to manage multiple priorities in a fast-paced, dynamic environment.
Strong commitment to quality and continuous improvement.
Minimum Required Education and Experience
Bachelor’s degree in life sciences, business, or related field (Master’s preferred).
7+ years of experience in clinical research, project management, or study operations, with at least 3 years in a leadership role.
Demonstrated experience in project governance, process improvement, and team management.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Job details
How this role compares
Computed from every other active Clinical Development role in our database, not just this employer's listings.
We currently track 567 comparable Associate Director Clinical Development roles across 75 biopharma companies.
Salary context
174 of 567 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 567 comparable roles
+ 40 more countries
Seniority mix
567 of 567 peers have a known seniority level
Therapeutic area mix
51 of 567 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
Open in 2 locations
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.