Analyst, Business Systems – AI, Automation & RPA
Notify me about similar jobsAbout this opportunity
Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube.
Job Description
Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology, and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients’ lives. In the role of Analyst, Business Systems you will help tackle complex challenges as you develop and grow your skills and diversify your professional experiences.
The Associate Business Systems Analyst will support the FAiM team in advancing R&D initiatives focused on the development and adoption of artificial intelligence, automation, and robotic process automation (RPA) capabilities. This role will work collaboratively with R&D stakeholders, technology teams, data specialists, and solution developers to understand business needs, document requirements, evaluate opportunities, and help deliver technology solutions that improve efficiency, decision-making, and user experiences across R&D.
The ideal candidate is curious about emerging technologies, comfortable working across business and technical teams, and eager to develop practical experience with AI, large language models (LLMs), automation platforms, and business systems analysis in support of R&D priorities.
Responsibilities:
Compliance with applicable Corporate and Divisional Policies and procedures.
Learning and understanding the business processes around Global Therapeutics Business Teams.
Responding to questions and consultation with business users regarding current and potential system inputs, processes, and outputs.
Developing detailed business user requirements, functional requirements, user stories, system documentation, workflow procedures, and data flows.
Ensuring current and accurate system requirements and documentation for existing and new systems
Conducting research and analysis into the nature, effect, and results of system issues and proper resolution.
Helping to drive alignment between business and technology team on plans, requirements, sprint schedules, trade-offs, and show cases while ensuring all understand the scope and goals of the project.
Consulting with functional areas to develop understanding of the varied and complex business needs supported by the system.
Determining how changing business needs will affect the systems.
Creating and managing system change requests and documentation supporting implementations.
Working collaboratively and effectively with both technical and business team members.
Qualifications
Required:
Bachelor’s Degree in information systems, computer science, business, engineering, analytics, or a related field.
Ability to analyze business processes and communicate requirements clearly.
Strong written, verbal, organizational, and interpersonal communication skills.
Demonstrated ability to collaborate effectively with both business and technical stakeholders.
Strong problem-solving skills, attention to detail, and willingness to learn.
Ability to manage multiple priorities in a collaborative, project-based environment.
Preferred:
Some experience through internships, academic projects, co-op assignments, or entry-level professional work in business analysis, technology, process improvement, data, automation, or a related area.
Familiarity with artificial intelligence, generative AI, machine learning concepts, or large language models.
Knowledge of prompt design, LLM use cases, retrieval-augmented generation, AI agents, or evaluation approaches.
Experience with Python, including basic scripting, data manipulation, API integration, or automation.
Exposure to RPA or workflow automation platforms.
Experience with process mapping, requirements management, Agile methods, or user story development.
Familiarity with data concepts, relational databases, APIs, or system integrations.
Experience with tools such as Jira, Azure DevOps, Confluence, Visio, Lucidchart, Power Automate, UiPath, or comparable platforms.
Understanding of software development life cycle concepts and testing practices.
Interest in regulated industries, life sciences, and healthcare.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Job details
How this role compares
Computed from every other active Manufacturing & CMC role in our database, not just this employer's listings.
We currently track 2402 comparable Manufacturing & CMC roles across 163 biopharma companies.
Salary context
651 of 2402 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 2402 comparable roles
+ 46 more countries
Seniority mix
1099 of 2402 peers have a known seniority level
Therapeutic area mix
12 of 2402 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
Notify me about similar jobs
Get an email when we spot other openings like this one – same job function, comparable seniority, roles you'd actually want to see.
How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.