Senior Manager - Field Force Operations
About this opportunity
Job Description Summary
The Senior Field Force Operations Manager is responsible for driving Sales Force Effectiveness and enabling data-driven commercial decision-making. The role leads key Field Force Operations processes, including targeting and segmentation, territory design, incentive compensation, performance analytics, CRM excellence, and resource allocation. By combining analytics, business insights, and stakeholder engagement, the position supports the optimization of commercial execution and maximizes field force productivity and return on investment.
Job Description
Position Purpose:
The Senior Field Force Operations Manager is responsible for driving Sales Force Effectiveness and enabling data-driven commercial decision-making. The role leads key Field Force Operations processes, including targeting and segmentation, territory design, incentive compensation, performance analytics, CRM excellence, and resource allocation. By combining analytics, business insights, and stakeholder engagement, the position supports the optimization of commercial execution and maximizes field force productivity and return on investment
Your key Responsibilities:
Your key responsibilities include but not limited to:
Lead core Field Force Operations and Sales Force Effectiveness processes, ensuring alignment with business priorities and commercial strategy.
Drive field force productivity through data-driven decision-making, including:. Customer targeting and segmentation. Territory design and alignment
Sales force sizing and capacity planning. Product and resource allocation
Call planning and execution monitoring. Account planning and customer acquisition strategies. Field force ROI analysis and performance tracking
Act as a trusted advisor to business stakeholders within the German organization, providing recommendations to improve commercial execution and organizational effectiveness. Generate actionable business insights and recommendations through advanced analytics and performance evaluation.
Design, implement, and continuously improve incentive compensation programs, ensuring alignment with company and Business Unit objectives. Partner with Regional Commercial Excellence teams to establish and optimize commercial infrastructure and systems, including CRM platforms, dashboards, analytics, and reporting tools.
Ensure high standards of data quality, governance, and adoption across commercial systems and processes.
Develop, implement, and monitor standardized Sales Force Effectiveness methodologies, KPIs, dashboards, and performance measurement frameworks. Lead cross-functional projects related to commercial excellence, sales operations, launch readiness, and business performance optimization.
What you will bring to the role:
Essential Requirements:
Bachelor's degree in Business Administration, Economics, Life Sciences, Data Analytics, or a related field.
Minimum 5 years of experience in Sales Force Effectiveness, Commercial Excellence, Sales Operations, Business Analytics, or a related function.
Strong understanding of the German pharmaceutical and healthcare market is highly preferred.
Experience working within multinational pharmaceutical, healthcare, or life sciences organizations.
Proven track record of managing complex analytical and operational projects with multiple stakeholders.
Skills Desired
Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Project Management
Job details
How this role compares
Computed from every other active Marketing role in our database, not just this employer's listings.
We currently track 290 comparable Manager Marketing roles across 65 biopharma companies.
Salary context
67 of 290 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 290 comparable roles
+ 40 more countries
Seniority mix
290 of 290 peers have a known seniority level
Therapeutic area mix
75 of 290 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
Notify me about similar jobs
Get an email when we spot other openings like this one – same job function, comparable seniority, roles you'd actually want to see.
How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.