Warehouse Business Manager

Career Category

Supply Chain

Job Description

Accountabilities

Develop and own specific areas of the warehouse system business process blueprints and warehouse system solution development and templates

Own warehouse system business process specifications in Amgen’s DQMS

Own and drive business tasks during planning, requirements gathering, design, build, test, migration, training and deployment

Lead warehouse system changes from initiation to deployment

Support warehouse capacity master data maintenance and validation, analysis and scenario assessment and dashboards.

Responsibilities

Ensure uninterrupted production and supply driven by AIN warehouse business team in processes, systems and capacity

Lead business requirement gathering and process mapping as input for the  warehouse system business process blueprints and solution templates, with Site SMEs, Technology and other stakeholders

Own defined warehouse system validation tasks, documents and assessments

Drive and govern warehouse process/system implementation tasks

Own, develop and document warehouse training content and documentation, AVs, LAs, training qualifications (TRNQs)

Define, document and maintain warehousing system user roles, approve user role assignments and perform periodic audits.

Drive CCMS Changes as owner or assessor

Maintain strong ties with Sites, Manufacturing, GSC, Technology, Technology partners and other stakeholders, collaborating to achieve best results for Amgen, optimize per the READ operating framework

Independently identify opportunities and assess impact of technologies, best practices, trends and events for Amgen’s business processes and systems

Showcase continuous improvement mindset to identify and deliver savings and improvements

Drive results to the finish line and strive for best-in-class warehousing supporting Manufacturing and Supply

Actively contribute to Community of Practice (CoP) collaboration, sharing and development

Support Warehouse Capacity Manager in ensuring uninterrupted production and supply by warehouse capacity and inventory placement

Authority

Work under minimal direction. Work is directed by strategic and project objectives

Manage multiple priorities independently and concurrently

Expert advisor on warehouse system business process blueprints and solution templates; decision maker on owned documents, tasks and led system changes

Lead a small team across AIN Processes, Systems and Capacity

Outputs

Warehouse system business process blueprints and solution templates

Approved validation records and assessments (ISA, System Description, DIA)

Warehouse system specifications (RS, CS/DS, Test Scripts & Sets, VAL, RTM, Training)

On time delivery and deployment of warehouse systems and warehouse system changes

Trusted owner of warehouse capacity data, dashboards, risks and utilization insights

Qualifications

The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent.

Minimum Requirements

Bachelor’s degree preferably in Logistics or logistic knowledge by experience

5+ years’ experience in a warehousing/distribution environment, preferably in pharma

In-depth SAP/WMS design and implementation experience, preferably EWM

Leadership of a small expert team, collaborating with remote stakeholders/partners

Process mindset: cross-functional process understanding, insight and visualization

Distill, negotiate and communicate business requirements per strategic direction

Independent self-starter, able to work autonomously, under pressure and in teams

Motivated, persistent, eager to optimize, drive for excellence, continuously improve

Problem solver with high sense of responsibility

Result focused business partner with a proven ability to drive and deliver

Experience influencing change in international highly matrixed organization

Fluent in English in verbal and written communication

Technical writing skills

Preferred Requirements

Strong communication and presentation skills (verbal & written) with stakeholders

GMP and GDP knowledge

Understanding of end-to-end supply chain, oversee processes beyond function

Project management skills

Experience in related function, such as Planning

Experience with Rapid Response, Databricks and Power BI

Competencies

Deep WMS and warehouse process understanding

Analytical communicator: ability to gather, negotiate, prioritize, structure and communicate business requirements

Problem solving and OE mindset delivering result

Deliver results through small team, corporate matrix and ambiguity (influencing skills)

Collaborative one-Amgen mentality, driving to network goals

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